Is the rental of the property with a Realty Agent for management? If so, they should deal with the eviction process. If they fail to do so; file a complaint with the the State Licensing for them not doing their job.
https://www.wikihow.com/File-a-Compl...tor-in-Florida
Key words are "Failure of Fiduciary Duty"
A duty of loyalty is one of the most fundamental fiduciary duties owed by an agent to his principal. This duty obligates a real estate broker to act at all times solely in the best interests of his principal to the exclusion of all other interests, including the broker's own self-interest.
Additional important Legal term with the Realtor is "Agency"
An agency agreement is a legal contract creating a fiduciary relationship whereby the first party ("the principal") agrees that the actions of a second party ("the agent") binds the principal to later agreements made by the agent as if the principal had himself personally made the later agreements.
Too often realtors in today's world have become nothing more than highly paid paper shufflers, eager to take money from clients, but nothing more than "Hand Wringers" when it's time to do the hard part of their profession.