I think Dillon Hornady and rcbs customer service is unreasonably good. Like, what other industry would come close? But hey, I won’t complain, I guess.
But, to say Hornady customer service is somehow inferior seems like a real stretch. They will do a lot for free. And they answer the phone. That’s a miracle in this age. I’ve heard their case feeder sucks though so I won’t go that route. I figure my left hand needs something to do, so I may as well feed cases instead of bullets. Cases ar easier to feed, and bullets require less quality control going in. SO that made sense to me. But seems like most people prefer to have cases fed repather than bullets. I often wonder why?