Walked in and wife was on phone and upset. She got an email saying she had bought something and call this number. Scammer appeared to be able to see her screen on I-phone 10 or 11, or at least was telling her which button to push. She may have been on with him for a half hour or more. We called bank and Paypal and other financial contacts. My question is could he see more info on the phone than was visible on the screen? My concern is like social security, Medicare number. We are currently having the phone "wiped clean" at the request of the bank. What are some other things to worry about?
Thanks for any help. I will keep this updated. We are not very knowledgeable about this
Farmer66