I am on my second set of hearing aids. I hooked up with Missouri State University's Audiology. They have a large staff comprised of students who are on the "learning curve". They have a real doctor that runs the place and is very knowledgeable. I have been extremely happy with the service. Since they are a State College they don't make a profit on their hearing aids. The quality and functions on my latest set are way smarter than I am when it comes to set up. I have an appointment for a clean and adjustment as well as a hearing test (very thorough too) next week and an appointment with the good doctor where we will make any changes to my current aids. I think you would be surprised at the quality of service and knowledge of the students & staff if you can find a similar set up where you are.