update 1600 hrs EST. still no package.
got though to a real person through fedex 800 number on Friday afternoon
sounded like he was in India reading off a script. tried to assure me that anything marked perishable is kept refrigerated-- yeah right, and he's got some bridges to sell me for cheap I bet.
also said they would track package down and call me with updates of where it is.
my phone has not rung even once.