In the past the customer support of Magma Engeneering has been excellent.
Since the middle of May I've sent 3 mails regarding spare parts for my Bullet Master. In the past they've always answered in a few days, and shipped the parts within the same week.
I seen on their website that they are having problems with orders because of the covid situation. Of course that's understandable today, the world being like it is. Anyway, I'm a bit surprised and worried not being able to reach them by mail. I'm running a small casting business and bering able to get spare parts are very important.
Since English not being my native language, I'm somewhat hesitant to call.
Does anyone know anything about this situation? Have anyone talked to anyone at Magma for the last few moths?
Thanks
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