I don't hear of these problems with Miroku guns either but they cost twice as much and are in limited supply.
Henry is churning out thousands of excellent rifles at the $400-$600 price point. Yes, some problems slip through, but they are remedied quickly and professionally.
I have personal customer service horror stories from Rossi, Ruger, Smith and Wesson, RCBS and others.
There are a handful of companies with names that are synonymous with great customer service. Names like Dillon and now Henry. I think the folks that run Henry are genuinely committed to turning out a quality product. But they also realize that in the modern era of internet forums one or two bad customer service experiences are all over the world instantly.
I think that, if Henry plays it's cards right, Marlin lever actions will eventually go the way of Savage lever actions.
And now Henry is setting their sights on the open single shot rifle and shotgun market vacated by H&R. When they conquer that I bet money that they will introduce a line of wood stocked bolt action rifles then maybe a 22 LR revolver like the old H&R 922's. Then maybe a solid pump shotgun.
I for one will support them all the way. I am waiting patiently for a single shot 45-70.
Steve in N CA