I had a problem with a Arsenal order. I ordered a 257283 85g. When the mold arrived it was a 257283 60g. Wrong mold but being the cast junkie that I am, I went ahead and tried it out. The mold cast well and the bullet shot OK. I fired off a message explaining the mixup and suggested a discount on a replacement mold since I already used the "wrong" mold. Well I did not receive a response until a new "correct" mold arrived in the mail. I think that is a pretty stand up solution to the problem. I won't have a problem ordering another mold from Arsenal.