Two weeks ago I ordered some parts (from Marlin) for a Marlin rifle to fix a situation that should have never existed in the first place. I was told at the time it would take a day or two to get order processed. OK. Ticked me off a bit that I had to pay $40.00+ for parts that were poorly designed leading to the failure. However, it is what it is. Called today to find out the status of the order and was told it is being processed. I asked if he had any idea when the "processing" would be complete and the part shipped and he had no idea. I have a high regard for the older Marlins when they were still Marlin. I have recommended Marlins to a lot of folks over the years so am well and truly disappointed in this service.
I realize this may be a bit over reacting but I have received parts from China faster than this, and to not be able to give me more information than an "I don't know" is quite unacceptable as far as I'm concerned.
If I could find the parts elsewhere I would cancel the order at Marlin but they are the only ones that had it in available, probably because so many other users have experienced the same failure.
OK, rant over.