There are screw ups in any business the size of the PO but they are set up similar to the airlines with hub and spoke type transportation. An example would be a Delta flight from Buffalo NY to Las Vegas goes Buffalo to Atlanta Ga. and then to Vegas. Delta's hub is ATL. The package business is run the same way. The first few years at Fedex everything went to Memphis TN. If you shipped something from Buffalo to Rochester NY (60 miles apart) it went to Memphis and back overnight. How they ship has more to do with how the system is set up rather than line of sight.