A few days ago, I placed an order with one of the milsurp vendors for a non HAZMAT item. I gave my post office box address for the package to be delivered to. Unbeknownst to me, the vendor chose to use UPS as the carrier.
I got a notification from UPS by email that the package had been delivered on the 12th to 'front door'. I thought this odd as I gave my PO box number for delivery address.
I called UPS to investigate and found out the package had been delivered to my prior address. We have not lived there in over two years.
UPS has initiated an investigation. The CSR told me he would try to get a driver to go back to the address delivered to and get the package back. I have my doubts about how that's going to go.
What really irritates me is the product I ordered is now out of stock. I can get a refund, but I'd rather have the merchandise.
This is the first time I've ever had a problem with this, so I had no idea giving my PO box number would not work. From now on, I'll have to place my orders by phone and ask what carrier will be used to make sure they have a proper shipping address.
What stumps me is I've given my PO box number in the past and received packages at the post office that were carried by UPS. The CSR at UPS swears up and down they WILL NOT deliver to the PO. Go figure.
So, now we wait to find out how this is going to play out.