Friend of mine had a bad experience with a merchant in Canada.
TATVCanada is now on my black list as well.
Sharing the story that he posted on another Canadian forum ....
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Greg the Phantom: TATVCanada
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Hey everyone,
I just felt I should share my negative experience that I had with “tatvcanada.com”, and to save some of my fellow shotshell reloaders some trouble.
I had ordered some shotshell reloading tools from that website, and the package was lost by the courier (Canada Post), and even though is was shipped with “Signature required”.
But we all know how Canada Post handles signatures in these Covid times. Many of those “signature” packages were left at my doorstep and nobody asked for a signature, and they were miraculously signed for with a verbal signature. Yeahhhh
I then communicated with a certain Greg (no last name) who seems to be the owner of that company and who refused to ship the items again and refused to provide me with a refund.
That is when I looked closer into who TATVCanada is.
There is no physical address or phone number mentioned anywhere: not on the website, nor on the order confirmation, nor the Terms and Conditions, nor in any of the email communication from Greg.
I then asked Greg under what legal entity he is operating in Canada, and I asked him for his legal business name, and what his physical business address and business phone number is, and he refused to disclose that information.
I didn’t even know out of what province he is operating and until I traced the IP addresses of his emails, and which provided a clear picture about his movements and what email he had sent from what location and out of what city.
I searched all the province’s business registration databases for “TATVCanada”, and TATVCanada does not exist in any of those registries.
Basically, TATVCanada is a phantom or a ghost, not registered anywhere, and who is trying to evade any responsibility/accountability and with respect to Canadian consumer protection legislation. Greg makes up his own rules and that is it! And he feels that he is not bound by any law or consumer protection act.
If something goes wrong with an order from TATVCanada, then you are out of luck and you have no recourse whatsoever, because you have no idea who you are dealing with legally.
Well, you are dealing with “Greg”, “Greg the Phantom”!!!!!
In the end I had to call Visa and fight with Visa for a chargeback.
All in all, this was a very unpleasant experience and I will definitely never do business with “Greg the Phantom” again, nor with any other phantom on the Internet.
When I placed my order with Greg I knew something was shady, but the purchase amount was not high and I gave it a try. I learned my lesson. I will never order from an Internet Phantom again. It is not worth the trouble, even though Visa and Mastercard are supposed to be there to cover you: well in theory, until you have to deal with them!
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