On 11/11 I bid on a Mossberg 340BB rifle & won. I immediately went to "Check Out" & paid by MC.
1. A few minutes later I received an email from GB congratulating me for winning the bid.
2. Shortly after I received another email from GB telling me to furnish the seller a copy of my dealer's FFL & i did so within minutes.
3. The next day my dealer confirmed he'd sent FFL copy to seller's email.
4. I was scheduled for neck surgery within days & told dealer by phone to hold gun until recovered sufficiently for my wife to drive me over to pick up gun.
5. About 10 days later I phoned dealer to let him know I was on my way over & it was then that I learned that the Mossberg had not been received.
6. Within the following few days I emailed seller several time with no response.
7. GB was contacted through their website contact form.
8. To make a long story short it is now 19 days after making payment & no response from GB or the seller. The only thing I get from GB is a request # & a copy of every follow-up request.
9. Today I checked my MC acct. & find payment made to seller's email address on 11/11. Bank records did show a phone # for seller. I advised GB through my assigned req. # of seller's ph. #. No response from GB. Failing to hear from GB to the contrary I plan to try phone contact with seller tomorrow ( this would allow GB plenty of time to tell me not to phone seller).
All I can do is guess since I do not hear from GB or seller is: 1. Seller does not wish to sell for the amount of the bid or 2. Seller is a crook & I've been fleeced.
Any suggestions on how I can get a response from GB. All I'm getting is a series of computer generated acknowledgements. I'm sure they must have some live breathing employees somewhere.
This may be my last dealings with GB.
Any help will be appreciated.
Henry