Ordered one so I could use up some 38 special i have had for awhile. Got here and the cylinder was frozen up , thought the worst the dist. said not our problem. So sent a email to RIA and wasn't expecting much, I was wrong in less than a day the reply was we are sending a label to you so we can fix it. The dist. didn't help, not a big deal the n RIA turned a bad experience into a good one Thanks RIA.