i bought a pro-trim 10 years ago broke the handle screw off in the shaft tried to drill out the screw and then broke an easy out in it ....... called RCBS in Oroville Ca. they are sending a replacement shaft and screw , today in the mail no ???s asked outstanding service in my opinion they have warranted for me 3 items in the last 5 years and it has always been easy . thanks RCBS fo being a great company ....