I retired from the Army last year and went through a whole bunch of life changes including a move. I've been procrastinating about getting my driver's license updated, which is no big deal since I still own my last house and receive mail there, but my CCW was from a different address that I couldn't give any legitimacy too anymore, so I took the dreaded step of dealing with the state attorney general's office and then the even more dreaded DMV (they are the ones who make up the cards).
Now I've had rotten luck with the Geary County, Kansas DMV for the past 18 years or so. They are consistently rude, inefficient and stupid, I try real hard to not even darken the door of the place and I also figured that even in Kansas, I'd have trouble with changes to a CCW permit in the politically correct age we live in.
I called the attorney general's office yesterday mainly to find out where it was and got a very pleasant lady who explained the process was to submit a form online and they would mail out the form I needed for the DMV in about a week. Since I'm in the same town, I asked if it would be OK to come pick it up instead of waiting for the mail and she said "sure" and that she'd set it aside for me. I had today off, so it really was a good opportunity to get all this done. I got there early this morning and a gentleman working the desk found my papers right where she had left them and even told me of a small branch office of the Shawnee County DMV right across the street I didn't know about. Went to the DMV and really good customer service there too, hardly a wait and very courteous staff. The whole process from start to finish didn't take an hour and I didn't get my usual cussing fit going that normally results from dealing with state bureaucrats. Maybe there's some hope after all.