Lee's great service

[-06]

Recently bought a Lee turret 4 hole press. The auto indexing parts were missing so I wrote around and Midway gave me Lee's customer assistance #. The lady was very helpful and is sending me the parts free of charge. I offered to pay but she declined. They have a customer from now on with an attitude like that. My hat is off to customer service like this.

[docone31]

I have had the same results on all of Lee's stuff.
They are good folks to deal with.

[Wots]

They may have good customer service, why can't they get the quality control dept up with the program.
Two days ago I purchased 45 acp Lee Deluxe Pistol Die Set. There were no guts in the bullet seater.
Thing that got me POed was the 30 mile one way trip to the store. At the shop I was told they had to check all the lee die's because the crimp dies were missing the guts Gotta love em.