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340six
12-26-2009, 12:11 AM
Just wondering if they carry the same lifetime as the other stuff they sell?
Like if one warps ect?

jimkim
12-26-2009, 01:21 AM
After reading the warranty information, I'd say the answer is yes......and no. Now I need an interpreter.


Limited Lifetime Warranty
Reloading Press, Die, Manual Case Trimmer or Bullet Mould

Your reloading press, reloading die, manual case trimmer or bullet mould is warranted to be free from defects in material or workmanship for as long as the original owner owns it. This warranty is extended only to the original consumer purchaser. This warranty excludes any electrical components or products. All RCBS products are intended for non-commercial use by hobbyists. Any other use of these products will void the warranty. Should you believe that your reloading press, die, manual case trimmer or bullet mould is defective in material or workmanship, you must return the reloading press, reloading die, manual case trimmer or bullet mould to Ammunition Accessories Inc. through its Oroville operation (hereinafter "Oroville Operations") postage paid for evaluation. If defective, the product will be repaired or replaced at Oroville Operations' option, at no charge.

Send a dated proof of purchase to Oroville Operations along with the product information and reason for return to:

Ammunition Accessories Inc., Oroville Operations
605 Oro Dam Blvd
Oroville, California 95965

Warranty services cannot be provided without meeting the above requirements.

TO ENSURE ACCURACY OF YOUR WARRANTY INFORMATION, SEND YOUR WARRANTY CARD TO:
Ammunition Accessories Inc., Oroville Operations
605 Oro Dam Blvd
Oroville, California 95965

THIS LIMITED LIFETIME WARRANTY DOES NOT COVER DEFECTS OR DAMAGE RESULTING FROM: CARELESSNESS, MISUSE, COMMERCIAL USE, ABUSE, IMPROPER INSTALLATION, MODIFICATION, OR NORMAL WEAR AND TEAR. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS LIMITED LIFETIME WARRANTY. OROVILLE OPERATIONS IS NOT LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT AND UNDER NO CIRCUMSTANCES SHALL OROVILLE OPERATIONS BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. HOWEVER, SOME STATES DO NOT ALLOW LIMITATIONS ON INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

The above warranty provides the sole and exclusive warranty available to the customer in the event of a defect in material or workmanship in the reloading press, reloading die, manual case trimmer or bullet mould. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.http://www.rcbs.com/general/warranty.aspx#reloadingpress

Bradley
12-26-2009, 02:01 PM
Yes. I sent an old mould back with an explaination of the problems I was having with it and they sent a replacement. No hassle.

AZ Pete
12-26-2009, 02:41 PM
They will send you a new mould. They have done so for me a couple of times. They will also send parts for the asking.

1874Sharps
12-26-2009, 02:50 PM
I do not know of any business of any type that has better customer service than RCBS!

azrednek
12-26-2009, 05:25 PM
I returned a mould recently to RCBS. It cast under sized. Took about a month but they sent me a brand new one that now drops a perfect .431 with 50/50 mix of stickys and clip-ons.