357maximum
08-08-2009, 12:37 PM
This post is just to pass on an experience I had with Remington recently. While I was moving some barrels and forends around on my nef/h&r collection I noticed one of the little plastic forend spacers had a loose screw. I put the old phillips bit to it and made about 1/8 of a turn......POP the plastic split from one hole to the other and clear through to the other side. This effectively made it two pieces.
I called the H&R 1871 number to see about getting a new one. I told the guy that answered what I HAD DONE AND HOW IT HAPPENED AND THAT IT WAS MY FAULT. The nice fella on the other end said he would send me a new one free of charge. He took down my info and said it should be at my house within 10days. I thanked him and we hung up.
This morning I went out and checked the mailbox in a pouring rain. Opened the box and there was a manilla envelope from Remington Arms in IL. I made the call on 7/31..............I am impressed....granted it is likely a $00.25 part for them, but I am still impressed with the fast and cordial service I received.
:drinks:
I called the H&R 1871 number to see about getting a new one. I told the guy that answered what I HAD DONE AND HOW IT HAPPENED AND THAT IT WAS MY FAULT. The nice fella on the other end said he would send me a new one free of charge. He took down my info and said it should be at my house within 10days. I thanked him and we hung up.
This morning I went out and checked the mailbox in a pouring rain. Opened the box and there was a manilla envelope from Remington Arms in IL. I made the call on 7/31..............I am impressed....granted it is likely a $00.25 part for them, but I am still impressed with the fast and cordial service I received.
:drinks: