AlHunt
06-18-2021, 11:37 AM
I recently ordered a mold from NOE. Of course I started looking for ship notice in about 10 minutes. Not that I NEEDED it right away, but instant gratification ...
About a week goes by and it still said "In Processing" or something like that. Knowing from comments here that email is not the way to go, I called just to be sure it hadn't fallen through a digital crack somewhere.
To my surprise ... someone (I assume the proprietor) answered the phone! I told him what I was calling about and we chatted while he looked it up. For a guy as busy as he must be, he was very nice and I seemed to have his full attention for the duration of the phone call. He seemed surprised that it hadn't shipped and said he'd get it ready right away. I felt kind of bad for tying him up ...
About 12 hours later I had a tracking number and a few days later the beautiful mold is in my hands.
So, 2 thumbs up for NOE molds.
About a week goes by and it still said "In Processing" or something like that. Knowing from comments here that email is not the way to go, I called just to be sure it hadn't fallen through a digital crack somewhere.
To my surprise ... someone (I assume the proprietor) answered the phone! I told him what I was calling about and we chatted while he looked it up. For a guy as busy as he must be, he was very nice and I seemed to have his full attention for the duration of the phone call. He seemed surprised that it hadn't shipped and said he'd get it ready right away. I felt kind of bad for tying him up ...
About 12 hours later I had a tracking number and a few days later the beautiful mold is in my hands.
So, 2 thumbs up for NOE molds.