Great RCBS Service!

[Gray Fox]

I recently traded for a Winchester Legendary Frontiersman Rifle in .38-55. The bore slugs at .379 and I ordered some poly/moly coated .380 diameter 255 grain boolits from Bear Creek Supply. They all measure .380 and are within +/- 1.5 grains of stated weight. The rifle came with a new set of RCBS dies, but the expander plug is for .375 bullets.

I have read that the expander die in the Cowboy Die Set is larger to accommodate larger diameter cast boolits. I found several places on line where the die is sold for about $28 and all have a 4-6 week waiting period. So, three days ago I sent an email to RCBS customer service to see if they have the die in stock and what their price would be. Today I got an email telling me that they will send me the larger expander plug that is a screw in replacement for the one in the original set, and at no cost to me. How's that for customer service? GF

[woody1]

Mirrors my experience with them.

[Shawlerbrook]

Yes, this is a common story with RCBS. Great company.

[RED BEAR]

Yes they are the best i have ever seen.

[str8wal]

I only use RCBS dies. Why? This ^^^

[Gray Fox]

I got an email from RCBS saying it would take two to three weeks for delivery, but it showed up two days ago. It is stamped .379 and is exactly what I need for my.380 boolits from Bear Creek Supply. I also got yesterday one of the new pattern Lee double cavity .379-250 molds and I'm going to cast some of 1:20 and pan lube them and try them with some KIK fffg and see how they shoot. It should be plenty for the small GA deer I hunt. It is supposed to be an "energetic" powder and we'll see what my chrony shows. GF

[Taterhead]

Good company to work with. I've had numerous similar encounters.

[6bg6ga]

I only use RCBS dies. Why? This ^^^

I have a variety of RCBS dies simply because of their customer service. I do however own some Dillon pistol dies and one set of Redding rifle dies. RCBS'S service is great and the main reason I buy most of my dies from them.

[Bayou52]

Very typical RCBS customer service story. I buy their products to the exclusion of other brands...

[Streetwalker]

FIRST CLASS company with FIRST CLASS SERVICE, bar none!!!

[R Freeman]

RCBS Customer Service = OUTSTANDING!

[Land Owner]

Coupling Superior Customer Service with robust equipment makes green "the" machine to have on the bench. I hope each of the manufacturers of reloading equipment get a clue to customer loyalty from RCBS.

[Walter Laich]

I put them on the same plane as Dillon and Dillon is No. 1 with me