Idaho45guy
04-26-2018, 05:39 PM
I order a ton of stuff from Amazon since I live in the boonies and it is so much easier and cheaper to have stuff delivered than to drive 60 miles one way to the city.
I have been extremely fortunate in that I have never received an item damaged to the point of having to return it, or not received an item, or received a wrong item, etc.
Until yesterday.
I ordered a set of AC Delco Iridium spark plugs for my Yukon. $36 for 8. I had them shipped to my parent's house in Idaho since Amazon doesn't charge tax on most items shipped to Idaho and they do on every item shipped to my house over the border in Washington.
So, I stop by my folk's house and my dad said I had a package arrive from Amazon via UPS. He said he picked it up off the doorstep and noticed right away that one end was damaged and that it was empty. He ran out and caught the UPS driver before he left and showed him the package. The driver acknowledge that it was damaged and empty and took possession of it. He then said he would return it and it would be taken care of.
I got home and I got an email notice saying my package was delivered.
No, it wasn't...
They attempted delivery and it was refused.
I emailed the seller via Amazon and told them what had happened. Not sure how this is going to play out. The fact that UPS is lying about the package being delivered is causing me some concern...
I can't return the item since I don't have it, and I can't cancel the order since UPS says it was delivered.
I have been extremely fortunate in that I have never received an item damaged to the point of having to return it, or not received an item, or received a wrong item, etc.
Until yesterday.
I ordered a set of AC Delco Iridium spark plugs for my Yukon. $36 for 8. I had them shipped to my parent's house in Idaho since Amazon doesn't charge tax on most items shipped to Idaho and they do on every item shipped to my house over the border in Washington.
So, I stop by my folk's house and my dad said I had a package arrive from Amazon via UPS. He said he picked it up off the doorstep and noticed right away that one end was damaged and that it was empty. He ran out and caught the UPS driver before he left and showed him the package. The driver acknowledge that it was damaged and empty and took possession of it. He then said he would return it and it would be taken care of.
I got home and I got an email notice saying my package was delivered.
No, it wasn't...
They attempted delivery and it was refused.
I emailed the seller via Amazon and told them what had happened. Not sure how this is going to play out. The fact that UPS is lying about the package being delivered is causing me some concern...
I can't return the item since I don't have it, and I can't cancel the order since UPS says it was delivered.