ihmsakiwi
07-12-2008, 04:05 AM
I would like to pass on my thanks to rcbs for their excellent customer service.
I am in Vegas for a convention next week and contacted RCBS for some re-furb parts for one of my RCBS moulds and asked if they would forward to my hotel so I could carry them home.
Not only were they happy to do so but they informed me there would be no charge for the parts as they would be covered under warranty. This mould is about twenty years old?? I imformed them of this, but still no charge.
Hard to argue with their after sales service!! Peter.
I am in Vegas for a convention next week and contacted RCBS for some re-furb parts for one of my RCBS moulds and asked if they would forward to my hotel so I could carry them home.
Not only were they happy to do so but they informed me there would be no charge for the parts as they would be covered under warranty. This mould is about twenty years old?? I imformed them of this, but still no charge.
Hard to argue with their after sales service!! Peter.