Artful
08-16-2016, 01:36 PM
So a while ago I wrote that I picked up a used RCBS press and someone had evidently lost the nut that held on the handle and replaced with a castle nut from the front end of their truck or something similar - I contacted RCBS and they just for free mailed me a replacement. I was impressed but said to myself a $0.50 nut good for free publicity - excellent decision on their part.
I picked up a used RCBS Universal primer hand tool - it only had the large size primer feed and that was busted and no tray - so I contacted RCBS again to see what it would cost for a Tray, a large and small feed and the wrench and small primer push rod - they just responded that it was ALL headed my way without charge. Color me impressed - I couldn't find the small stuff but the Tray they sell for $8.95 so I'm guessing it's about $20 bucks of parts. Now this is approaching the kind of treatment I get from Dillon.
I think I'll write a Thank You letter for their wall.
Anyway for any of you looking for Great Products and Service,
Think RCBS and Dillon - Like I Do.
I picked up a used RCBS Universal primer hand tool - it only had the large size primer feed and that was busted and no tray - so I contacted RCBS again to see what it would cost for a Tray, a large and small feed and the wrench and small primer push rod - they just responded that it was ALL headed my way without charge. Color me impressed - I couldn't find the small stuff but the Tray they sell for $8.95 so I'm guessing it's about $20 bucks of parts. Now this is approaching the kind of treatment I get from Dillon.
I think I'll write a Thank You letter for their wall.
Anyway for any of you looking for Great Products and Service,
Think RCBS and Dillon - Like I Do.