AbitNutz
05-15-2015, 08:38 AM
Last year I bought a GemPro 250 digital scale off Amazon for a really good price. This is the same scale that Brian Enos is selling on his sight. It got great reviews and has a max capacity of 770Gr and a resolution of.02Gr. It would even continue to measure as I dribbled powder into it.
At some point it started to drift from zero. I calibrated it, let it warm up over night, chanted spells, nothing worked. If I set it to zero, a few minutes later it would start to go negative and continue to drift lower until it was turned off. Thank God I noticed this error before I loaded up some unforgiving recipe. Eventually I gave up and bought a RCBS Chargemaster, which I'm completely happy with in just about every way. I check it out regularly with my faithful green Redding No.2.
I was looking through my Amazon orders and was reacquainted with the GemPro and noticed it had a 30 year warranty. 30 year warranty? Really? What digital electronic anything has a 30 year warranty? So I decided to test it out.
The number for the MyWeigh (HBI) was not easy to find. I found an address and an email but no number. I wrote and got no response. Not good. I finally found a number, they answered instantly. I told the young lady of my grief and she said that I needed the either the warranty card or a receipt. I'm glad I ordered from Amazon because I could just print out a new receipt....off it went to AZ.
I called about a week later and they gave me a tracking number. A new scale arrived yesterday and I think I know why the scale I got from Amazon was cheaper. The new scale was in a different box altogether. It was well padded, had a pair of tweezers, a check weight and 2nd platter. My original scale had none of those. The scale looks more or less the same but I can't be sure. I believe it's an updated model.
Anyway, long story short. They stand behind their warranty, no questions asked.
At some point it started to drift from zero. I calibrated it, let it warm up over night, chanted spells, nothing worked. If I set it to zero, a few minutes later it would start to go negative and continue to drift lower until it was turned off. Thank God I noticed this error before I loaded up some unforgiving recipe. Eventually I gave up and bought a RCBS Chargemaster, which I'm completely happy with in just about every way. I check it out regularly with my faithful green Redding No.2.
I was looking through my Amazon orders and was reacquainted with the GemPro and noticed it had a 30 year warranty. 30 year warranty? Really? What digital electronic anything has a 30 year warranty? So I decided to test it out.
The number for the MyWeigh (HBI) was not easy to find. I found an address and an email but no number. I wrote and got no response. Not good. I finally found a number, they answered instantly. I told the young lady of my grief and she said that I needed the either the warranty card or a receipt. I'm glad I ordered from Amazon because I could just print out a new receipt....off it went to AZ.
I called about a week later and they gave me a tracking number. A new scale arrived yesterday and I think I know why the scale I got from Amazon was cheaper. The new scale was in a different box altogether. It was well padded, had a pair of tweezers, a check weight and 2nd platter. My original scale had none of those. The scale looks more or less the same but I can't be sure. I believe it's an updated model.
Anyway, long story short. They stand behind their warranty, no questions asked.