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View Full Version : More kudos to RCBS



3006guns
04-07-2015, 10:23 PM
It was early........4:00 a.m...........and I was already up. Decided to do some sizing, so I unbolted my Rock Chucker from its mount in order to set up my lubrisizer. I suddenly lost my grip on the press and it hit the carpeted floor with a THUD. The press wasn't hurt (or my foot) but the seating die left in the top suffered a badly bent seating stem. Tried to straighten it and of course you can imagine how THAT went. I'll have to cut the stem with a Dremel tool in order to screw it down into the die and remove it.

Got through to RCBS and explained what happened. Result is a replacement stem being sent out in today's mail at absolutely no charge.....even after I explained that the damage was due to my clumsiness and not a warranty issue. Gotta love those folks!:bigsmyl2:

VHoward
04-08-2015, 01:19 AM
I have had that same experience with rcbs. And Dillon. Not seating stems, but them replacing parts I broke for free.