theleo
01-06-2015, 03:52 PM
For anyone who looks around on this forum much, I'm going to sound like a broken record.
NOE has amazing customer service!! I ordered a 311008 GC 4 cavity from them last Wednesday (12/31/14) to replace a lyman 311316 that I just wasn't a fan of. I got a call from AL in the morning on the 2nd, he told me there had been a mess up somewhere along the line and they were out of this mold in a 4 cavity. First thing that went through my head was, dang! I got it as one of the weekly specials he does for %15 off. Before I said anything he said he had a five cavity mold in stock and asked if that would work instead. I told him that would work fine and asked how much I owed him for getting a 5 cavity? He said it was their fault and I didn't owe them a thing for getting a 5 cavity instead! So yesterday I got a silver peace of art 5 cavity 311008 GC aluminum mold for the price of a 4 cavity at %15 off. Thanks Al, you run a great shop and will be the first place I go to do business with for a long time to come!
NOE has amazing customer service!! I ordered a 311008 GC 4 cavity from them last Wednesday (12/31/14) to replace a lyman 311316 that I just wasn't a fan of. I got a call from AL in the morning on the 2nd, he told me there had been a mess up somewhere along the line and they were out of this mold in a 4 cavity. First thing that went through my head was, dang! I got it as one of the weekly specials he does for %15 off. Before I said anything he said he had a five cavity mold in stock and asked if that would work instead. I told him that would work fine and asked how much I owed him for getting a 5 cavity? He said it was their fault and I didn't owe them a thing for getting a 5 cavity instead! So yesterday I got a silver peace of art 5 cavity 311008 GC aluminum mold for the price of a 4 cavity at %15 off. Thanks Al, you run a great shop and will be the first place I go to do business with for a long time to come!