Bzcraig
07-17-2014, 12:57 AM
I always go to Titan first and here is an example why. I had placed an order for a few things and Titan accidentally send a set of wood base blocks I didn't order. I contacted them and we agreed I would send them back and they would reimburse the shipping. As it turned out I had ordered a couple of dies I already had so I enclosed a note apologizing for the mistake with an offer to cover the shipping if they would reimburse the parts prices. They did credit the parts and the shipping which in my book was undeserved as I ordered parts I didn't need and they had done nothing to contribute to that. In fact, if I would have just moved some stuff around I would have seen them. They are a class act and deserve our support as a site sponsor when purchasing Lee products.