View Full Version : Exceptional Customer service thanks to Mr. Manson
TybrneRyan
06-23-2014, 06:41 PM
I had an issue with a reamer going dull after 2 cylinders. I emailed Mr. Manson describing my issue and asked if it was possible to pay for a sharpening service. He told me to send it to him right away and he would have the tool corrected. Sure enough, the reamer arrived today! It took just over a week to resharpen and best of all it was free of charge! This is really hard to find these days. I greatly appreciate his assistance and manufacturing a high quality American made product.
Regards,
Ryan
Dale53
06-23-2014, 08:17 PM
I have done several cylinders with a Manson reamer kit (with pilots) with full satisfaction. They produce really great tools, IMO.
FWIW
Dale53
jrayborn
06-23-2014, 09:50 PM
Ditto, Ditto, ditto!
Dave Manson and company are a class act. They went out of their way to insure I was happy. Hope they stay around for a very long time.
Lloyd Smale
06-24-2014, 07:24 AM
yup dave is a stand up guy!
Dave Manson and his company are #1. Great products excellent service and always willing to answer questions. Plus I am 10 minutes from there front door.
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