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View Full Version : Traeger Smoker - Great Customer Service!!!!



Gunor
11-10-2013, 06:03 PM
I bought a Traeger Smoker from Costco in 2011.

Love it.

I have left it outdoors over the last two years on the north coast of Oregon. We get a little nasty weather. And we have power issues...

Long story short. I blew a fuse. Traced it to a bad fan blower motor. Ordered from Traeger. Hooked up. Works, but on even if the smoker is OFF. Call customer support on a Sunday.

New control board, and new fan (now have an extra) on the way - No Charge!

Had a three year warranty. Did not know.

I am impressed.

Geoff in Oregon

BTW: installing new SS doors and smoke stack cover that I bought on special. And will keep in the shop over the winter.

MaryB
11-11-2013, 01:51 AM
Love my traeger, I needed an auger assembly 2 years in. Mine sheared off on something. Same as you, free auger and all the parts needed to put it .in.