RCBS trimmer trouble

[3006guns]

Does RCBS make replacement parts for their little hand cranked trimmer? I checked the website and only saw the powered version...and I can't believe with all the old ones out there they don't stock parts. My cutter is so dull it actually swages the brass back instead of cutting it. Makes trimming a test of will to say the least!:confused:

[versifier]

They did the last time I needed them, a few years back. Give the company a call and have a chat with the nice ladies who are on phone duty. They might just send them to you for free.

[3006guns]

Thanks, I guess I'll do that........I called several months ago to order a replacement primer rod (for the press mounted ram primer) and the lady absolutely REFUSED to let me pay for it, even though I explained that the damage was my fault! Can't beat that for customer service....

[crazy mark]

I sent my trimmer cutter back to be sharpened. Had it back with-in 2 weeks. I actually bought a spare one so next time I can still trim while it is being sharpened.

[lee n. field]

Does RCBS make replacement parts for their little hand cranked trimmer?

Call them up and find out. They have very good customer support.

[Marshal Kane]

Call them up and find out. They have very good customer support.

I did just that recently and the customer support lady sent me a replacement cutter head free of charge. RCBS customer support service is one of the BEST in the business. They really back up what they sell.

[EMC45]

I have had them send me 2 decapper rods for the universal decapper die. I bent them trying to rush. My fault. They asked my address and sent it priority! TWICE! Now I figured out how to straighten them on my own. Every time they sent me a decaper rod they also sent me about 6 decapping pins! I can't forget the brass set screws for the die lock rigs. They sent me a bunch of those too.

[oldfart]

RCBS is best in customer service you could ask for,,, period!