RCBS Seater plug

[stanley2]

I am looking for a RCBS Seater Plug 45 Caliber for the Lee 230 Grain TL452-230-2R, my RCBS dies have a plug for swc and leave a mark on the RN.

It works perfect with the 452-200 SWC

Where can I get one?

Thanks

[NVcurmudgeon]

IIRC, RCBS used to come with a notice in the instructions that you could get a RN seating screw if you die came with a spitzer screw, and vice versa. You might have to send them a sample boolit or two. www.rcbs.com

[stanley2]

Thanks I'll get in touch with them.

[stanley2]

Nv, this is the replay I received from RCBS

Hi Rene:I am sending the parts you have requested. Have a great day!

That is the best customer service I have ever seen.!!!

Thanks RCBS!!!!!!!

[STP]

RCBS sets the standard for customer service.

I`ve broken or lost items for their products and admitted so while on the phone with them, and the reply is always the same..."What is your address, and no, there is no charge for this/these items."

This includes items purchased at gun shows. Something missing in that set of dies? Just call them and you get what you need, quickly too.

[Bad Water Bill]

I got a 2 cavity mould on e slime. I knew there was NO sprue plate assbly BUT 24.99 for a mould + handles got me excited. I called R C B S and explained everything and was told ITS IN THE MAIL no charge. How can you beat that for service BWB :castmine:

[hollow-point]

i was missing sprue plate for .38 w/c. tried gunshops@distributors here no joy at all in13 months!e-mailed rcbs and had pate,screw and washer here in aust in just under 3 weeks no charges at all.

[hunterldh]

I called RCBS some years ago and talked with Jay Postman about the pull handle breaking off of my cast bullet luber/sizer. He intimated that the handle bracket couldn't break unless I did something stupid. That didn't set too well with me. The thing was only a couple of years old and I had only used it for maybe 1,000 pistol bullets. They did replace the handle with no money charge to me but I count the insult as a cost. - Hunter

[stanley2]

Well I have my new Plugs, thanks a lot RCBS we should follow their example on costumer service!!