RotoMetals changes the rules????

[rbertalotto]

RotoMetals alloy, 20/1, used to be $2.99 a pound, free shipping over $99.

But they just changed the rules and now it is only sold by the "bar" and it is $15.95 and the bars "will average 4.5-5.5 Pounds each". So it could be anywhere from $3.54 - $2.90 a pound.

Not sure I'm a fan of this new pricing method.....

What say you?

[Case Stuffer]

Not sure when they changed to by the bar but not really new. I agree price should be by the pound. Reviews posted there by some show they always get less than they paid for. I have considerd ordering some Hardball, some Lino and some other alloys but paying for 10 bars (50#) and getting 46 much less 42 would really suck big time. If alloys keep going up one will have to be commerical to cast fort less that jacketed. One of my sources now sells JHP for 1 cent. each above a high qualit cast of same weight and the cast is TC not HP.

[ultramag]

I think this is a great idea....magnificent way to do business. They can send me 100 lbs. of 20-1 and I'll either mail them a check for $275 or $350...or maybe somewhere in between. Just depends on how my pen strokes that day. I'm willing to bet that THEY wouldn't think this was a fair way to do business.

Too bad to...I'd just convinced myself that buying some tin from them was a pretty good idea and had planned on buying some 20-1 to try out and get the free shipping.

[ph4570]

They say:

"Please note, by Popular demand, We now only sell by the Full ingot and no longer by the pound"

by popular demand? No doubt!

[DukeInFlorida]

I think what Roto Metals is saying is that if you order ONE POUND.... the chances that they would have a single ingot that weighed exactly a pound would be slim and none.

Rather than them shipping out FREE metal (rounded up) to everyone, they will now charge you for the ACTUAL weight, closest to what you ordered.

So, if you order 50 pounds, and their ingots add up to 52 pounds, you will pay for 52 pounds. They are not going to be slicing up ingots for the sake of making exact weights.

Your weight per pound hasn't changed. Just the NET total of what you ordered might get adjusted slightly, to suit the actual weight of ingots.

[uscra112]

They say:

"Please note, by Popular demand, We now only sell by the Full ingot and no longer by the pound"

by popular demand? No doubt!

I'm sure it was popular with their bean counters.

[ph4570]

Duke -- you may be correct but that's sure not the way I read it.

[Case Stuffer]

Use link and read second review

http://www.rotometals.com/product-p/hardballbulletcastingalloy.htm



Lead Order September 12, 2012
Reviewer: KIRK DICKEY from CLERMONT, FL United States
Very clean lead and super fast shipping. Order was for 30 lbs. but received 27-1/2 lbs. This was the second time I have ordered from Rotometals and all types of lead are always short from what was ordered.



He orderd 30 pounds (6 ingots) paid for 30 and received 27.5 . That is 8.4% less alloy than he ordered/ paid for.

I would guess if someone here sold a member 50 pounds of WW or range lead at $1 per pound and they received only 46 pounds they would feel slighted.

[dragon813gt]

They're selling by quantity, not weight. The more bars you order the greater the chance you end up paying more per pound. No way I'd order if the weight variation is one pound per bar. That's around a 20% difference in weight per bar. That's unacceptable for me. It seems like they need to weigh the bars and if the weight goes over what you ordered you will be charged accordingly. Or give you the option of taking one bar off the order. I know this is more work for all involved. But it's a proper business practice that will keep customers happy and coming back.

I was considering buying half a ton. That works out to 200 bars if they were 5#s each. That could be how they pull them. Now let's say all 200 are half a pound shy. That means I would loose 100#s for a 10% loss in weight for my order. I also know it could go the other way and I could end up with 10% more. They shouldn't have to eat that loss just like I shouldn't have to.

Maybe I'm reading it wrong but that's what it seems like to me.

[runfiverun]

don't they have a scale?
if it works out like duke shows i'd be fine with that and understand why.
but just shipping ingots per a price seems wrong.

[David2011]

That means I would loose 100#s for a 10% loss in weight for my order. I also know it could go the other way and I could end up with 10% more.

Uh, don't think I would hold my breath for it to work out in my favor. I was put off from ordering from them when I read the policy as well.

David

[nekshot]

Great, I was just getting ready to place a order with them. I don't mind paying for actual weight but I will not pay for volume. I will find lead the old fashioned way if they continue this policy.

[Kull]

Price per ingot has gone up since my first order by a buck on some alloys.

First order was small. Bought 2 Hardball ingots at $14.45 each. One weighed 4.42 lbs and the other was 4.99 for a total of 9.41 lbs. With a supposed average of 5 lbs at the price I paid per ingot that would make it $2.89 a lb. I received 6% less than their stated average. $3.07 a lb. Hardball today is $15.45 each, $3.09 lb if they weigh 5 lbs. Honestly whoever stuck that 4.42 one in a box had to of known it was not even close to 5. 6% off is pretty bad for 2 ingots.

Being the sucker I am to give someone another chance I placed another larger order today, 40 lbs of various alloys.

I'd love to hear if anyone has ever received an ingot that was over 5 lbs. I have this feeling I got lucky with the 4.99 lb one.

Duke if your saying that they adjust your final order price for the actual weights of the ingots they grab that's not correct. If that's not what your saying then I apologize. What I'm seeing is your paying price per ingot and whatever they happen to weigh is what they weigh.

[Matt_G]

Kull,

Please update this thread when your order arrives.
I'll be interested in hearing how much alloy you really get.
Here's to hoping you really get 40 pounds...

[L1A1Rocker]

I see they changed their Tin ingots to ~1 pound ingots.

I've ordered tin from them twice, both times I ordered over 99 dollars worth to get the free shipping. In both orders they cut down big bars to get the correct weight. Both times I received a bit more than what I should, they fudged it in my favor.

Now it looks like they've changed their policy so that they do not have to chop bars down and weigh each order. I can guarantee this was not done by "popular demand" of their customers. I'm going to wait a bit before I make another order with them to see how this shakes out. I suggest to those that do buy from them with this new policy to weigh each ingot and record it. Their add makes you believe that there is a variance in the pore, some more, some less but you should average out. If this is the case fine. If however, you get 5 ingots that are all short then there is dirty dealing going on IMO. I'd request a refund for the shortage. If they fail to make good file a BBB complaint for shorting you and false advertising.

[Case Stuffer]

It is not false advertising if they weight 4-1/2 pounds each just not a 5 pound each average.

Guess instead of looking at a $15 ingot being 5 pound or $3 per pound we should look at it as $15 for 4-1/2 or $3.33 per pound and hope to get lucky and get some extra for free.

[Hawkeye45]

I have "100" lb waiting at the PO to pick up Monday, will weigh them out and post what I get.

Mr Ed

[hiram1]

I have 3 tons of lead so i don't need there lead.i have 2 tons from a news paper printer.i don't know why they think they need to rip us off.I for one will not forget them doing it.

[dragon813gt]

The last I will add to this thread is that if they want to sell by the bar. They all better weigh within 1% of a given weight. So if the bar is supposed to weigh 5#s it should be w/in 1% of that weight. The cost per pound changes to much with the current weight variation listed.

[DukeInFlorida]

I went to RotoMetals site, and looked up the new information, directly.

They are charging you PER INGOT, having nothing directly to do with weight, per se.

So, comparing the OLD pricing per pound, to the new system, the OP is exactly correct. The NET price per pound will vary, depending on the random weight of the ingots you get.

But, if you are buying a few ingots, you will surely get some under and some over the weight, all working out on an average. I still don't see the problem.

Roto Metals has good prices, even with the new system. Roto Metals has excellent quality, and a wonderful range of usable alloy.

And, they have been VERY attentive in the past to customer voices on issues like this.

On the average, you will be getting your money's worth. Some will be over on weight (to your advantage) and some will be under weight (to their advantage)... It will all equal out.

Sorry if I mis-read the information earlier.

[Sasquatch-1]

Duke, If you went to the gas station to buy 10 gallons of gas and they gave you 10 cans and told you they were suppose to be a gallon each and you end up with 9.25 gallons of gas that you payed the price for 10 gallons for, would you be happy?

[Screwbolts]

Gentleman,

I have lead for sale in the Sellin-swappin thread, this is . It is Bullet trap scrap, Cabine Tree tested at 11.5 reads .072 to ,076. No this isn't hard ball, Nor is it virgin lead. It is from droppings out the bottom of Gun Manufacturers bullet traps. Clean and available in 20 or 40 pound Boxes. I flux three times with bees wax and pine saw dust.

Ken

[dragon813gt]

On the average, you will be getting your money's worth. Some will be over on weight (to your advantage) and some will be under weight (to their advantage)... It will all equal out.


Who's guaranteeing that? And what if you only order once and you're short. This policy makes no sense for the customer. It makes complete sense for Rotometals. They will make more money per pound in the long run. It's the same thing with casinos. You win sometimes but the house wins in the long run.

['74 sharps]

Wish them well, and a nice bonus for the accountant who thought this up. Probably had many meetings, emails, Power Points, graphs, charts, projections etc. and still seemed like a great idea. I'll pass.

[imashooter2]

We are probably a very small part of their business with small orders being common and time spent weighing things out was an issue for them. Bullet casters are some of the most frugal folks on the planet. When Rotometals made the change, they had to know it was going to alienate some of us. They made the business decision and moved on. All of us should do the same. Make your price per pound calculations based off advertised minimums and buy or don't buy based off those results.

[Matt_G]

On the average, you will be getting your money's worth. Some will be over on weight (to your advantage) and some will be under weight (to their advantage)... It will all equal out.

Hope you are right.
This is exactly why I hope Kull and others will post what they actually received.
If it averages out, fine.
If not, and people are consistently short, that's not going to fly with many folks.

I do notice that with some things they are still selling per pound.
I've been wanting to get a pallet of pure lead for a while now but haven't found anyone in my area to split it with.
Just noticed I can order as little as 500 pounds now.
I may have to do that...

[mold maker]

I understand they aren't selling a dov. eggs or a quart of milk, but if their selling by the bar, so each should weigh very close the same, and the actual weight is what they should bill for. This might delay shipping time, but the customers would be much happier.
Lead and most other metals have been sold by the pound forever.
I suspecion a bean counter found they were shipping more than they were being paid for, and fixed the problem. In todays economy it's just the new normal.

[Kull]

Hope you are right.
This is exactly why I hope Kull and others will post what they actually received.
If it averages out, fine.
If not, and people are consistently short, that's not going to fly with many folks.

No worries there, I'll post when I get my stuff.

WW's are extinct here in California, Rotometals is only six hours south of me, their selection is good, and off the top their prices seem fair. So I'm game to buy from them a few times and see how things pan out.

[popper]

That is where I get my alloy. I have gotten slim ingot and cut ones to get the right weight. Labor is expensive so I see what they are doing. Most of the ingots I got were slightly under weight. Price accordingly.

[scb]

I'd rather be charged by the pound with the understanding that my 100 pound order might be ± 5 pounds. That way if I get 97 pounds I pay for 97 pounds not 100

[garym1a2]

If you cant hold better than +/- 10% tolerance on your bars you have no buisness selling them this way. I don't see whats hard about haveing some 1 lbers on hand.

RotoMetals alloy, 20/1, used to be $2.99 a pound, free shipping over $99.

But they just changed the rules and now it is only sold by the "bar" and it is $15.95 and the bars "will average 4.5-5.5 Pounds each". So it could be anywhere from $3.54 - $2.90 a pound.

Not sure I'm a fan of this new pricing method.....

What say you?

[Oreo]

Has anybody bothered to call Rotometals and ask them directly about their policy change? I see lots of talk but how about some first hand info?

[imashooter2]

Has anybody bothered to call Rotometals and ask them directly about their policy change? I see lots of talk but how about some first hand info?


We were all waiting for you to do it...

['74 sharps]

The deli in a grocery puts your order on a scale, and a bar code is printed showing the weight and price. This technology is not new.

[dragon813gt]

Has anybody bothered to call Rotometals and ask them directly about their policy change? I see lots of talk but how about some first hand info?

It's clearly posted on their site. And you add items to your cart by quantity. I was surprised by the posted reviews. There were quite a few regarding being shorted on weight. All were before the policy change.

[Taz700]

I've only ordered from them once, and I have to say I ordered 40 lbs and when on the scale it came to 42.5, so maybe I'm the only one that has more than I paid for, but the bullets cast great!!! I can't complain.

[alha]

Well, seeing as the difficulty I am currently having finding lead here, I will probably place an order with them. I did call them, and yes, it is by the ingot. One suggestion I did hear is that in the comments section of the order, to put that I am purchasing (let's say) 50lbs, not 10 ingots, and please do not short me. They do read those comments when filling orders. Also it may be a good idea to let them know when you are shorted, so they know how you feel. This is the impression I got when speaking to a very knowledgeable person there today, and heard that I certainly wasn't the first person who had called with concerns about this new policy. Remember, they are in business for their customer, and if they don't provide good cust service, their business will suffer. If their customers let them know they are not happy, things can change. Remember "New Coke"? As was said, if a deli can sell bologna by the lb in full tubes, they can pick 10 ingots, slide them over the scale, and charge accordingly. As he said, this isn't difficult, and I completely agree with him. He should know, he works there.

[runfiverun]

that would really not be cool if you were casting to sell custom boolits.
then you went and ordered 1,000 lbs of alloy [ingots] to make up boolits for a customer then only made 900 lbs for them.
that would be pretty hard to swallow those words.

[imashooter2]

I would be a bit surprised if the rules and pricing for commercial orders of tons at a time were not considerably different than what is posted for us little guys.

[Kull]

One suggestion I did hear is that in the comments section of the order, to put that I am purchasing (let's say) 50lbs, not 10 ingots, and please do not short me. They do read those comments when filling orders.

I hope that didn't come from someone at Rotometals. There's no reason anyone should have to specify that in their order. To suggest otherwise would also suggest that shorting of orders is intentional.

[Case Stuffer]

Has anybody bothered to call Rotometals and ask them directly about their policy change? I see lots of talk but how about some first hand info?

I posted the link and quoted a Review posted on their site where a customer was shorted.

http://castboolits.gunloads.com/showthread.php?189679-RotoMetals-changes-the-rules&p=2104449&viewfull=1#post2104449

[BRobertson]

I emailed them when this subject was first posted, and refered him to the thread

I got a reply from Ryan immediately

He said to put " Castboolits Friend weight check" in the comments section on your order, and he would personally check the order, and check weights and add a little extra.

They are trying to do the right thing

Bob

[Kull]

I emailed them when this subject was first posted, and refered him to the thread

I got a reply from Ryan immediately

He said to put " Castboolits Friend weight check" in the comments section on your order, and he would personally check the order, and check weights and add a little extra.

They are trying to do the right thing

Bob

That's not so bad. A lot better sounding that "please don't short me". :coffee:

[Hawkeye45]

I got my order for 20 ingots today and it came out to 108.5lb. Next order may be short, but I am not unhappy with this one.

Mr. Ed

[dragon813gt]

No one is expecting to get more than they paid for. I hope if they read this thread they realize that.

[Matt_G]

No one is expecting to get more than they paid for. I hope if they read this thread they realize that.

Exactly. This is a commodity and should be treated as such.
We don't buy gold and silver "by the ingot". It's by ounces. For lead it's by the pound...period.
Weigh the ingots and charge for actual weight.
No one that I can see is asking them to cut ingots to make a perfect weight.
And I can certainly understand why they would want to get away from that.
What a PITA that would be...

Here's is my suggestion.
Go ahead and keep selling them by the ingot but with the following caveat:
"If you order 10 ingots, we will weigh them and charge your credit card for the actual weight.
If they weigh 54.5 pounds, you will be charged for 54.5 pounds.
Conversely, if they weigh 48.5 pounds, you will only be charged for 48.5 pounds."

Just my two cents worth.

[kerreckt]

I received an order from Rotometals which was priced by the pound and I saw the note that it was sold by the bar. I ordered 6lbs. when I received 4lbs 2oz. I emailed them that they had shorted me 1lb 14oz. They have sent me the difference. I told them if it is priced by the pound I don't care how many bars they must send to fill the order. I bought it by the pound it doesn't matter how many bars they must send to equal 6lbs. I am buying pounds.

[Bigslug]

I guess the real question here is:

Who are Rotometal's competitors?

A rapidly shrinking customer base has a tendency to rectify one's thinking - though the "Castboolits Friend Check" is a step in the right direction.

[alha]

I was thinking the same thing, but conversely. Does Rotometal have any competitors who would supply people like us in the "small" quantities we usually purchase. From seeing how things are going locally with lead, how the supplies are getting contracted more and more, I wonder how long there will be a supply for people like us, who would find it hard to justify purchasing lead by the ton from an industrial supplier. I don't want to rip them too much, but I would 2nd Matt_G's thought, that I understand they only sell by the ingot, and an ingot is around 5 lbs, so I want 5 ingots, or around 25lbs of metal, but that it will be properly weighed and charged. Saves them time adding little pieces in the box to get to an precise weight, but we pay for exactly what we get. Seems like a win-win for both customer and company. Just some more thoughts.

[Oreo]

As for the gold reference, its measured a lot finer then ounces. No quarter is given AT ALL. If you order an ounce of gold you demand it be at least an ounce out to several decimal points of accuracy. No reason not to expect the same accuracy on a percentage basis when buying lead.

[Sasquatch-1]

I emailed them when this subject was first posted, and refered him to the thread

I got a reply from Ryan immediately

He said to put " Castboolits Friend weight check" in the comments section on your order, and he would personally check the order, and check weights and add a little extra.

They are trying to do the right thing

Bob

This also seems like an unfair buisness practice to me. He is saying because we are raising a stink, if we put the name of our organization in, he will take care of us. What about everyone else who orders from him. Do they continue to get the short end of the stick. As mentioned by several others here, weigh each order and charge accordingly. I am sure that anyone ordering metal is not opposed to the charge being adjusted by cents per ounce to charged properly. (Order 20lbs get 19lbs 12 ozs and charged accordingly.) If you are you shouldn't be complaining

[Rotometals]

Dear Fellow Casters,

Thank you all for the helpful information. I have read every post and want to take a moment to address your concerns while assuring you that we will consider your thoughts and advice. Just as many of our competitors do, we now offer our alloys by the ingot instead of by the pound. This does not mean we are changing the pricing structure. We are simply changing the manner in which we offer the material while maintaining our excellent customer service to you.

There are many reasons why we no longer offer cut ingots. In short, it requires a great deal of time each day to cut the many ingots for the multiple orders we ship on a daily basis. This process has proven to loose up to 20 pounds in cut waste each day. Additionally, as many of you know, we strive to ship every order within 24 hours of receiving it. For us to maintain this efficiency, we need to stream line our packaging and shipping process. Eliminating some of the cutting process will help us do this. Ultimately, we want to continue to provide you with the best possible price and fast shipping while continuing to provide you with the great customer service that deserve and expect from us.

In closing, our objective is not to short anyone on their order. To ensure customer satisfaction, large orders (500 pounds or more) will be weighed as we understand that even small variances in ingot weight could result in large discrepancies. Smaller orders may result in minor weight discrepancies but we are refining our casting process to mitigate, if not eliminate this altogether. In the meantime if you are concerned with the weight accuracy of your order, simply put "CASTBOOLITS WEIGHT CHECK" in the order comment box when placing your order and we will be happy to ensure your order ships with a weight that is as accurate as possible.

We appreciate your continued business and look forward to providing you our outstanding customer service for future orders.

[jmort]

Thank you for addressing this and for being proactive

[milrifle]

I understand not cutting ingots, for reasons of time as well as material lost to 'kerf'. However, I do not understand not weighing EVERY order. Pack it by the ingot, but charge by the pound. Let everyone know they may get 47 lbs or 53 lbs when they order however many ingots it takes to average 50lbs, but charge for the 47 or 53 or whatever it actually weighs. That is the only fair thing to do. When people FEEL like they are being cheated (whether they are or not) they will go somewhere else. Are you going to save enough money on NOT weighing to cover the loss of business? What about loss of reputation? Bad news travels fast (And far, in these modern times). I'm new to casting and have not yet ordered any alloy from Rotometals, but I have checked out the website on many ocassions and have been contemplating placing an order, but this thread has me reconsidering.

[Oreo]

We've been informed of how to place our orders to get the service we're asking for. Until that doesn't work I'd say this issue is resolved. Other customers are free to contact Rotometals directly about their needs. We don't have to do that for them. Leave it up to Rotometals to decide how to service their customers.

[Defcon-One]

There is a pretty easy solution, just make all their bars 5 lbs. or more, like I do.

If I can figure out how to make a 5 lb. bar quickly here at home and still make it 5.04-5.06 lbs. then I think that they should be able to do the same. Ask someone who has purchased lead from me, they are all 5.0 pounds+. Very close to there nominal weight, but never lower than 5.0 lbs.

If they can't figure that out, then they should make them all a bit heavier say 5.1 and take the loss. You should always get at least what you pay for, a bit more is OK, but never less!

[Kull]

I received my second order. I ordered 40 lbs of various stuff. Out of the eight ingots only three were less than five pounds, and not by much. 4.90, 4.86, and 4.97. The rest were over five pounds. Three very close to each other at 5.15, 5.16, and 5.17. Last two were heavy at 5.21 and 5.48. So I'd say in this instance Rotometals was right on if they're shooting for a five pound average. I received .9 lbs more than I expected.

Granted it's only my second order but the first thing I noticed was the ingots, all but one, are different that my first order a few weeks ago. Maybe this is part of what Roto was saying about "refining our casting process". They are a lot more uniform on all sides.

http://i.imgur.com/wpy1t3J.jpg

These two weight the same and are the same alloy.

[rbertalotto]

I started this thread.....I'm a huge fan of RotoMetals and have sent customers their way through my web site and word of mouth....The quality of the products and the extremely quick shipping is best in the business......But I sure wish they would put a scale under the ingot mold and pour to 5 pounds. This whole new plan of putting something in the comment box or risk not getting a fair deal sounds too much like something Chuck Schumer would think up...........But I'll still buy from them and take my chances as I need lead and I want to put the best alloy I can down my expensive barrels.

[dverna]

I was set to order 2000 lbs a while back when I saw the change in pricing from lb to ingot. I was not pleased with the obvious "scam" so I searched out another supplier and will place my order there. Price seemed good too:

on 2000# 2/6 1.70/lb + 210.00 in shipping


So they lost a $3500 sale due to stupidity or maybe arrogance. What kind of process control do they have if they produced ingots with that much variation or a scale??? I am not going to bitch about being 5 lbs off a 2000 lb order but it would suck to get shorted 100+ lbs. And if they cannot invest in doing it right, the proper thing to do is to sell at the minimum weight and "give away" the added product in ingots than exceed the minimum. In fact, there may be legal requirement to do so.

Now I see they have decided to weigh orders over 500 lbs and by throwing in one ingot they will get within 1% of order quantity. Too late for my business.


Don

[Levant]

I know of many items I buy that work how rotometals does - pay a fixed price but the weight might vary. Others are order a set size but what you get and pay for will be larger or smaller. They eliminate the cost and waste by requiring orders to be by ingot but billing by pound.

At $2.70 to 3.00+ for a commodity trading at 1.01 a pound, their pricing is hard to take. I might be forced to pay it if I want the goods but I will look around other places and opportunities first.

[nekshot]

Rotometal, just sell ingots and weigh the total amount. I would not want to mess with cutting either if I was in your shoes.

[Kull]

I was set to order 2000 lbs a while back when I saw the change in pricing from lb to ingot. I was not pleased with the obvious "scam" so I searched out another supplier and will place my order there.

So they lost a $3500 sale due to stupidity or maybe arrogance. What kind of process control do they have if they produced ingots with that much variation or a scale??? I am not going to bitch about being 5 lbs off a 2000 lb order but it would suck to get shorted 100+ lbs. And if they cannot invest in doing it right, the proper thing to do is to sell at the minimum weight and "give away" the added product in ingots than exceed the minimum. In fact, there may be legal requirement to do so.

Now I see they have decided to weigh orders over 500 lbs and by throwing in one ingot they will get within 1% of order quantity. Too late for my business.


I'm sorry, not trying to be a jerk but have you ever actually purchased anything from them and seen how things work out? Same goes for anyone else that has only though about purchasing anything from them and posted in this thread anyway.

Ordering by number of ingots and paying by the pound makes the most sense to me but maybe that's not feasible, I have no idea.

I'll keep buying from them. They're close to me, have good product selection, fast shipping, are a sponsor here, and care enough to address the issue and post in this thread.


At $2.70 to 3.00+ for a commodity trading at 1.01 a pound, their pricing is hard to take.

If you know of an online store where I can go right now and order up lead ingots for a dollar a pound please lets hear it.

[kerreckt]

I received an order from Rotometals which was priced by the pound and I saw the note that it was sold by the bar. I ordered 6lbs. when I received 4lbs 2oz. I emailed them that they had shorted me 1lb 14oz. They have sent me the difference. I told them if it is priced by the pound I don't care how many bars they must send to fill the order. I bought it by the pound it doesn't matter how many bars they must send to equal 6lbs. I am buying pounds.
As mentioned in this post. I emailed them when my order was short of the 6lbs. I paid for and they sent me the balance no questions asked. I received the balance within 3 days and I live in VA. With this in mind I don't understand what the problem is.

[DukeInFlorida]

I'm shocked that they would ever have been cutting lead ingots. That's way above what I would have expected.

A simple, "We'll ship the closest to your ordered weight, in random ingots, and charge you for the actual weight of the shipment" would have made more sense.
That way, they would never have had to cut any lead at all.

I do see a glitch in the ordering system, however, with that actual weight system, depending on how they process credit cards. The customer authorizes specific amount of money to be charged to their card, at the time of "purchase"....... Roto Metals would also have to have a way of dealing with that. Ideas? I don't know a blooming thing about credit card companies, relative to this sort of thing.

They sell some metals which are MUCH MORE expensive than lead, and perhaps they continue to cut those. I dunno. But, I am betting that they weigh every single shipment of those more expensive metals. So, weighing isn't the issue; it was the cutting of the lower cost lead (less profitable to do).

[popper]

Credit card thing isn't really a problem, they get authorized for amount A and charge B as long as B < A. Midway does it all the time when there is a backorder or something doesn't ship right away.

[Nrut]

I was set to order 2000 lbs a while back when I saw the change in pricing from lb to ingot. I was not pleased with the obvious "scam" so I searched out another supplier and will place my order there. Price seemed good too:

on 2000# 2/6 1.70/lb + 210.00 in shipping


So they lost a $3500 sale due to stupidity or maybe arrogance. What kind of process control do they have if they produced ingots with that much variation or a scale??? I am not going to bitch about being 5 lbs off a 2000 lb order but it would suck to get shorted 100+ lbs. And if they cannot invest in doing it right, the proper thing to do is to sell at the minimum weight and "give away" the added product in ingots than exceed the minimum. In fact, there may be legal requirement to do so.

Now I see they have decided to weigh orders over 500 lbs and by throwing in one ingot they will get within 1% of order quantity. Too late for my business.


Don

Congratulations???...........[smilie=s: [smilie=p: [smilie=l:

[Nrut]

I understand not cutting ingots, for reasons of time as well as material lost to 'kerf'. However, I do not understand not weighing EVERY order. Pack it by the ingot, but charge by the pound. Let everyone know they may get 47 lbs or 53 lbs when they order however many ingots it takes to average 50lbs, but charge for the 47 or 53 or whatever it actually weighs. That is the only fair thing to do. When people FEEL like they are being cheated (whether they are or not) they will go somewhere else. Are you going to save enough money on NOT weighing to cover the loss of business? What about loss of reputation? Bad news travels fast (And far, in these modern times). I'm new to casting and have not yet ordered any alloy from Rotometals, but I have checked out the website on many ocassions and have been contemplating placing an order, but this thread has me reconsidering.

When you find another vendor the offers what Rotometals does, and at a better price including shipping please let us know...

OK???

Thanks!....

[milrifle]

Didn't mean to ruffle any feathers there, Nrut.

OK???

Sorry!....

[landers]

I just received my 20 ingots / 100 lbs order from Rotometals today. The order weighed in at 99.5 lbs. on my shipping scale, which I am sure could easily be off by a 1/2 lb. at that weight. As usual I am completely satisfied with their service, prices, and customer care.

Now its time to make the boolits!

[dverna]

Nrut.

Price of 2/6 alloy from Rotometals - 2000 lb - $5440 shipping included - $2.72/lb
Price of 2/6 alloy from another supplier (Mayco) - $3610 shipping included - $1.81/lb

If buying 50-100 lbs at a time, maybe Rotometals would work out to be less expensive. But I have found a less expensive source for my needs - large quantity shipped to MI.

The "funny" part is I was ready to buy from Rotometals due to their good reputation from people on this site like you who speak highly of them. When I saw they were selling by the ingot (4.5-5.5 lb) I was concerned and sought out another source. BTW, I ordered 2000 lbs so I am not making this up - I saved over $1,800!!!

The point is Rotometals DID screw up. They have changed their ways after all the negative feedback - BUT THEY STILL LOST THE SALE!!

In fairness, they have responded and "done the right thing" moving forward - BUT THEY STILL LOST THE SALE!!

And now, forum members have another company to "shop" - and Rotometals could lose more sales. All from one poor decision.

Anyway, I have taken the "risk" of trying out Mayco. If I have any problems I will report back to the forum.

I never called Rotometals to see if my order could be short (or over) by as much as 10%. After looking at the savings from Mayco, there was no point. I have never purchased from Rotometals and have no loyalty to them. I am not associated with Mayco - just a new customer with $1800 more to spend on other goodies.

And Nrut, thanks for your "congratulations"!!! It is rare to be able to save over 33% buying a shooting related commodity these days.


Don

PS - To Moderators - I realize Rotometals is a sponsor (supporter?). If I have stepped over the line by identifying another supplier by name. Please blank out the name "Mayco". I had not mentioned Mayco in my first post for this reason, but Nrut asked in post 67 if there was lower cost supplier so I wanted to address his question.

[Baron von Trollwhack]

Intresting ! A company we liked going goobermint on US. More cost, less value.

BvT

[ffg]

I ordered 25 -1/20 ingots ( 125 lbs ) on Monday morning and they arrived today Friday ,via USPS.

I weighed the ingots on a postal scale , 3 at a time , and the total net weight was 127 lbs.

I am very happy with Rotometals .

[billdean]

Nrut.

Price of 2/6 alloy from Rotometals - 2000 lb - $5440 shipping included - $2.72/lb
Price of 2/6 alloy from another supplier (Mayco) - $3610 shipping included - $1.81/lb

If buying 50-100 lbs at a time, maybe Rotometals would work out to be less expensive. But I have found a less expensive source for my needs - large quantity shipped to MI.

The "funny" part is I was ready to buy from Rotometals due to their good reputation from people on this site like you who speak highly of them. When I saw they were selling by the ingot (4.5-5.5 lb) I was concerned and sought out another source. BTW, I ordered 2000 lbs so I am not making this up - I saved over $1,800!!!

The point is Rotometals DID screw up. They have changed their ways after all the negative feedback - BUT THEY STILL LOST THE SALE!!

In fairness, they have responded and "done the right thing" moving forward - BUT THEY STILL LOST THE SALE!!

And now, forum members have another company to "shop" - and Rotometals could lose more sales. All from one poor decision.

Anyway, I have taken the "risk" of trying out Mayco. If I have any problems I will report back to the forum.

I never called Rotometals to see if my order could be short (or over) by as much as 10%. After looking at the savings from Mayco, there was no point. I have never purchased from Rotometals and have no loyalty to them. I am not associated with Mayco - just a new customer with $1800 more to spend on other goodies.

And Nrut, thanks for your "congratulations"!!! It is rare to be able to save over 33% buying a shooting related commodity these days.


Don

PS - To Moderators - I realize Rotometals is a sponsor (supporter?). If I have stepped over the line by identifying another supplier by name. Please blank out the name "Mayco". I had not mentioned Mayco in my first post for this reason, but Nrut asked in post 67 if there was lower cost supplier so I wanted to address his question.

I e-mail Mayco for a price on their metal (Lyman #2) here is their response.

No we do not ship USPS
on 50# of material you are looking at 150.00
plus the shipping to your location

Thanks and have a great day

Robyn Richardson
Mayco Industries
618-798-6112 - Phone
618-798-6143 - fax
866-618-7468 - toll free
Robyn@Maycoindustries.com

I e-mailed them back and ask if they ship USPS on any amount. They said they only ship UPS or FedX.

[billdean]

I received my order from RotoMetals today. I ordered 8 bars or 40 lbs. I received 9 bars for a total weight of 42.4 lbs. Thank You RotoMetals for your insurance of my order.

[alha]

This may be slightly OT, but I have been urked since I started to look for lead at the price Kitco lists at the top of the forum, and then seeing the price that we have to pay for it. I contacted a local lead supplier who sells shielding for medical purposes, like walls, etc. I told him what I was looking for, bricks of lead, and he said that he'd send me a quote. I mentioned that I hoped it would be a lot more in line with what I see the spot price to be than what we've been seeing around here, and he told me that the price above isn't the true market value. I said Huh? and he explained to me that some friggin investment company had basically cornered the market in physical lead, and have it locked up in warehouses around the country. He explained that they are into it for a higher price than it is currently listed at on Kitco, and that they are holding on to it to drive the price higher. That's enuf to p*ss off the Pope...

The quote he gave me was 20 pcs 25# lead ingot: $47.50 each delivered - Total delivered price: $950.00 That works out to $1.90 a lb including delivery. One thing I mentioned to him when I replied to his quote was "Interesting that the spot market price isn't reflective of the actual pricing, because any idiot around the world who has lead would be sending it here to sell, if the price is almost 100% higher than they can get it elsewhere. At least that's supposedly how a free market system is supposed to work. Not blaming you, of course, you're just the messenger." Maybe the SEC should take a look into it.. Grrr...

[detox]

I just purchased 10lbs of tin from Rotometals. It is still priced per pound with free shipping over 99.00. Each little 1 inch long piece in picture weighs slightly under 2ozs and it takes ten of these to make 1 pound. I got a discounted price for buying 10 lbs. Buying it this way was cheaper than buying by the ingot. I paid $17.57 per pound (10 lbs @ $175.70). So i have roughly 100 pieces of tin in picture @ $1.75 per piece. I received the 10 lb order this week, but they just recently increased minimum to 15 lbs to receive discount.
http://www.rotometals.com/product-p/tinhighgradepcs.htm

Price of metals (tin) just keeps going up. So i thought this price was not TOO bad.:(

[Sasquatch-1]

I just purchased 10lbs of tin from Rotometals. It is still priced per pound with free shipping over 99.00. Each little 1 inch long piece in picture weighs slightly under 2ozs and it takes ten of these to make 1 pound. I got a discounted price for buying 10 lbs. Buying it this way was cheaper than buying by the ingot. I paid $17.57 per pound (10 lbs @ $175.70). So i have roughly 100 pieces of tin in picture @ $1.75 per piece. I received the 10 lb order this week, but they just recently increased minimum to 15 lbs to receive discount.
http://www.rotometals.com/product-p/tinhighgradepcs.htm

Price of metals (tin) just keeps going up. So i thought this price was not TOO bad.:(

I thought you were showing off some new bullet at first. They're such pretty little ingots.

You may want to try locating some pewter at yard sale and flee markets. I think you might get a better price in the long run.

[BBQJOE]

I never trust companies that change things because of implied customer request. It's usually a lie.
A friend of mine buys those stupid lunchables for for work.
Not too long ago he noticed that the meat portion had been noticeably reduced.
He sent them an email ******** about it.
They said that's what customers wanted.:veryconfu

Right that's what I want too, less product for more money.

Son of a beetch! There's just too much meat in my package!!!!

[BBQJOE]

After working a bunch of pure lead into ingots, I decided to give these guys a try on their 70-30. I ordered 25 lbs. It should arrive today. I'll post the weight when it does.


ETA: weighed in @25lbs

[SpotHound]

I emailed them when this subject was first posted, and refered him to the thread

I got a reply from Ryan immediately

He said to put " Castboolits Friend weight check" in the comments section on your order, and he would personally check the order, and check weights and add a little extra.

They are trying to do the right thing

Bob

I put that and still got 2% under weight bars, but that was over 2 bars of superhard. I can say service and packing was excellent.

[.270fan]

hi, first post. ordered 50 lbs of antimonial lead and got 50.17lb without the "weight check" because i forgot to put it in. also ordered 1bar of superhard and 1lb of tin popcorn, both of those were within .01/lb and the packing and shipping time were excellent

[Vorga]

Hi all did not know where to post this and this looked like a good place . I placed my first order with rotomatals last week of 1 ingot of 30% 70% superhard and 1lb of antimony . (So I can harden the lead I have been scavenging )It was shipped in a flat rate box . When I received the order 3 days later (just outside of Houston TX)
the box had been somewhat damaged .(Not rotometals fault box was mishandled during shipping) I opened the box at the mailbox and some of the antimony fell out . (not much) I sent them an e-mail at 10pm central time midnight their time and did not expect any reimbursement as there wasn't much loss and I should not have been opening the box on the side of the street . In the e-mail I was honest with them and let them know what happened . I received a response within 30min (great response time seeing it was after hrs. and after midnight their time) Ryan asked if I still had the box and if I could take a picture of it and e-mail it to him? I gladly did and sent the picture shortly after and mentioned again that I opened it at the mailbox and did not expect anything . He responded right back and apologized for the damage to the box and he would be sending me something. I checked the mail today and there was a bigger box from guess who ? (Rotometals ) I opened the box (it was well packed) and there was a big chunk of antimony . I put it on the scale and it was right at 1lb ..
The ingot of superhard I received from the original order weighs in right at 5lbs
I will be ordering from them again and am happy with the product and customer service. I also feel if I place an order and it came up a little short and notified them they would be more than happy to make it right . I give them 2 thumbs up ..

[detox]

How will you be melting down your antimony? Doesn't it melt @1100 degrees?

[SpotHound]

IS everybody else that gets full weight super hard bars getting the new or old kind of ingots?

[lovedogs]

As with all our components lead is too expensive nowadays but I have had nothing but good fortune with RotoMetals. So far I've never been shorted. I got my latest order two days ago. I ordered it on a Friday and it was on my porch by Monday. Can't beat that. It was well packed, a box inside a box with plenty of packing material to take up the slack so the bars didn't bounce around. Upon weighing the shipment I discovered it weighed 8/10 of a pound more than it should have. So I'm happy with them. Also, I'm glad we can still get lead. All other components are unavailable here now.