eagle-man
10-03-2012, 01:52 AM
This weekend I was sizing a batch of boolits, and I had an issue with a part that broke on my 4500 sizer. I was able to do a temp fix to finish up with what I needed to shoot the next day. The following morning I contacted Lymann Customer support explaining the issue. Short story even shorter, they are sending out replacement parts, I don't have to send in the failed parts, and most impressive, they did it with a smile.
Too many times a company will push back until you get agitated and upset and then they magically find a way to take care of the issue. Lymann just took care of the issue, and in an enjoyable, positive way.
A+ in my book!
Too many times a company will push back until you get agitated and upset and then they magically find a way to take care of the issue. Lymann just took care of the issue, and in an enjoyable, positive way.
A+ in my book!