PDA

View Full Version : Is the automatic renewal/site contributor system screwed up?



Ole
04-22-2011, 06:58 PM
I donated $10/year to the site when I registered here. I selected the auto renewal process.

Well it renewed last year, but for some reason, didn't this year.

My paypal account has not been charged $10 for my annual donation.

Are the admins aware of this?

Johnch
04-22-2011, 08:11 PM
Might be on PayPal's end

As my Sponser payment went through just fine a week back
But Wen and Thur I tryed to send money
And every time I tryed I got a error message

John

frankenfab
04-22-2011, 08:20 PM
The auto renewal is controlled by paypal. It is difficult to find the screen for your "subscriptions" there, but you can get to a screen where you can cancel the renewal. I had to do this after I upgraded to Sponsor because it also charged me for the Patron renewal when it came up.

As far as your renewal not being automatic this year, maybe it is just a few days late? If you can find your subscriptions on your paypal page, you might get an answer. But, again, it is paypal that controls this.