I've been in contact with Lyman customer service trying to get a part for the Lyman 55 powder measure, the washer that sits on top of the screw clamp. A simple fix one would think. I had ordered the assembly, (that's what Lyman call it) since it consists of 3 parts, the screw clamp, the washer and C clip. When I got the box, only the screw clamp was in the package. A call to customer service revealed that yes all 3 parts should have been in the package and they would get back to me.
I ended up having to send the powder measure body to Lyman so they could install a new one since that "old" style parts were no longer in stock. The "new" style I was told required a peening process to install. Since all my 55's are of the 70s or older variety I have no idea of what the new 55s look like. When I got my part back lo and behold it had an "old" style washer! Go figure...
The entire process from the time I originally ordered the parts to the time I received my powder measure body took 8 weeks. To their credit Lyman customer service called me back every time but what a trying experience. In my conversations with customer service it was revealed that they plan on stopping production of the 55 powder measure by the time of the next Shot Show and would dedicate that machinery to the Brass Smith powder measure. But because they are backed up due to the Covid (the factory was shutdown for about a month) that leaves little time to produce parts. I was my understanding they have very little stock on hand so things may get dicey for anybody needing parts.