I have two Contender G 2 frames ands recently the end of one of the hammers broke. I called S & W / T C AND GAVE THE FRAME SERIAL NUMBER. tHEY EMAILED ME A SHIPPING LABEL. Shipped with FED EX and that was a little over a week ago. My frame arrived today all repaired, NO Charge. They even paid the FED EX each way. Now that is first rate service. I love my Contenders. Have several barrels and enjoy shooting low velocity cast only bullets,