So I figured I would give a shout out to Dillon.
Got an old Square Deal Press, not “b”, just plain old press that would not advance and missing a couple of pieces. Literally traded a Lee LCT press and set of dies for this SDP and dies and tools head for 45LC, 44, and 38.
I called Dillon and told them I traded for this and what it would cost to rebuild it. Got a RMA and sent it in on my dime, which I completely understand. Think I was quoted a rebuild was about $80 but parts was extra and I wouldn’t pay until they looked at it. That was two weeks ago.
Friday, I got a notification that my press was on its way via FedEx. I’m waiting on a bill, figured it would be in the packaging or emailed anytime. Got the press today, and it’s not the press I sent in......it’s a brand new press! New tool head, powder hooper( that was cracked and brittle), new primer rod, the works! Total cost, $0!
I have had nothing but great service from Dillon, and I’m not the only one. They do go above and beyond even in this crazy time of presses being in high demand. And not just because of the free replacement. I would write this if I had to pay the $80, and still happy to pay it.
I know I push a lot of Lee presses, and they are good and have treated me just as well as Dillon or RCBS or Hornady. And in this crazy time of high demand for reloading items, all the major companies have replaced or aided me in correcting my problems. But winner winner, chicken dinner goes to Dillon!
Lefty