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Thread: Great customer service at magma

  1. #1
    Boolit Bub
    Join Date
    Jun 2010
    Location
    arizona
    Posts
    31

    Great customer service at magma

    I went out to magma and they showed me how to adjust my master Castor. I am the type a person that learns by seeing. I just wanted 2 give a thumbs up to them.

  2. #2
    Boolit Master
    Join Date
    Jun 2011
    Location
    Pleasant Hope MO
    Posts
    1,386
    When I was commercial casting and running 3 Magma Bullet Masters I always had great customer service from Magma.

  3. #3
    Boolit Bub
    Join Date
    Jun 2010
    Location
    arizona
    Posts
    31
    I was just impressed it was like stepping back in time to the 50s and the service you got at most places.

  4. #4
    Boolit Master
    Join Date
    Nov 2012
    Location
    New York, the empire State
    Posts
    1,383
    In use there Case master. Superb Machine with great service
    NRA Endowment Member
    International Ammunition Association
    AmmunitionArtifacts
    ARTCA
    New York, the Empire State Where Empires were Won and Lost

  5. #5
    Boolit Master
    Join Date
    Oct 2013
    Location
    Brisbane, Australia
    Posts
    1,562
    Sadly they are a bit far away for me to drive and see them, but they have been awesome over email, i get parts the same week as i order them, even all the way over the pond.

    Happy to keep buying from them

  6. #6
    Boolit Master
    Ausglock's Avatar
    Join Date
    May 2010
    Location
    NSW North Coast, Australia
    Posts
    2,997
    Quote Originally Posted by Tazza View Post
    Sadly they are a bit far away for me to drive and see them, but they have been awesome over email, i get parts the same week as i order them, even all the way over the pond.

    Happy to keep buying from them
    Tazz, Can you flick me Magma's Email addy please? Can't find it.
    Thanks
    Hooroo.
    Regards, Trevor.
    Australia

  7. #7
    Boolit Buddy

    Join Date
    Jul 2005
    Location
    SE AZ
    Posts
    422
    Years back when I first got my Star Lubesizer I stopped by when I was heading up to Phoenix to get some sizers for it. They didn't have a .224" so they made me one up on the spot. It was cool, I got to go in the back and watch as the guy finished honed it for me.

  8. #8
    Boolit Master FISH4BUGS's Avatar
    Join Date
    Jun 2005
    Location
    Inland from Seacoast New Hampshire
    Posts
    2,199
    I have a Star Sizer that i struggled with for many months after I bought it.
    Never could get it to work right.
    After many calls and many swear words and many frustrating efforts later, they finally said "...box it up and send it to us. We'll fix it"
    Well it turned out that there was a bad part they replaced at no charge and shipped it back.
    That was probably 20 years ago and many tens of thousands of bullets later.
    There really is no better tool for sizing.
    Collector and shooter of guns and other items that require a tax stamp, Lead and brass scrounger. Never too much brass, lead or components in inventory! Always looking to win beauty contests with my reloads.

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Abbreviations used in Reloading

BP Bronze Point IMR Improved Military Rifle PTD Pointed
BR Bench Rest M Magnum RN Round Nose
BT Boat Tail PL Power-Lokt SP Soft Point
C Compressed Charge PR Primer SPCL Soft Point "Core-Lokt"
HP Hollow Point PSPCL Pointed Soft Point "Core Lokt" C.O.L. Cartridge Overall Length
PSP Pointed Soft Point Spz Spitzer Point SBT Spitzer Boat Tail
LRN Lead Round Nose LWC Lead Wad Cutter LSWC Lead Semi Wad Cutter
GC Gas Check