I was building a basic AR for the son in law. Had the lower all done and ordered one of the 200 dollar complete basic uppers from psa. It came yesterday and I opened the box and knew something was wrong. there in it was a 10.5 in complete pistol upper and a complete lower build kit. Magpul grips and one of those 4 position braces and even the upgraded trigger group. Well I couldn't have lived with myself if I just took there 420 dollar package for 200 bucks so I called them and told them they sent me the wrong order. Jokingly told him that id surely keep it if they didtn want it back. He put me on hold to ask his boss how to deal with it and came back a few minutes later and said the boss told me if you want it its yours. I didn't need another 556 pistol (would have kept it in a second if it was a 300 bo) so I called the son in law and told him he could have that 300 dollar upper if he bought me the 200 dollar upper I wanted in the first place. So he saved a 100 bucks and I got a build kit for the 300 bo pistol I want to build for free! Cant beat that with a stick. THANKS PSA!