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Thread: Great RCBS Service!

  1. #1
    Boolit Master
    Join Date
    Mar 2009
    Location
    Atlanta South Metro Area
    Posts
    511

    Great RCBS Service!

    I recently traded for a Winchester Legendary Frontiersman Rifle in .38-55. The bore slugs at .379 and I ordered some poly/moly coated .380 diameter 255 grain boolits from Bear Creek Supply. They all measure .380 and are within +/- 1.5 grains of stated weight. The rifle came with a new set of RCBS dies, but the expander plug is for .375 bullets.

    I have read that the expander die in the Cowboy Die Set is larger to accommodate larger diameter cast boolits. I found several places on line where the die is sold for about $28 and all have a 4-6 week waiting period. So, three days ago I sent an email to RCBS customer service to see if they have the die in stock and what their price would be. Today I got an email telling me that they will send me the larger expander plug that is a screw in replacement for the one in the original set, and at no cost to me. How's that for customer service? GF

  2. #2
    Boolit Master

    Join Date
    Mar 2005
    Location
    4114.27 yards North of the PRK.
    Posts
    1,249
    Mirrors my experience with them.
    Regards, Woody
    ---------------------------
    Take a kid along.

  3. #3
    Boolit Master Shawlerbrook's Avatar
    Join Date
    Nov 2015
    Location
    Central NY
    Posts
    838
    Yes, this is a common story with RCBS. Great company.

  4. #4
    DOR RED BEAR's Avatar
    Join Date
    Oct 2011
    Location
    1 mile from chickahominy river ( swamp) central va
    Posts
    2,162
    Yes they are the best i have ever seen.

  5. #5
    Boolit Master
    Join Date
    Jun 2012
    Location
    MN
    Posts
    647
    I only use RCBS dies. Why? This ^^^

  6. #6
    Boolit Master
    Join Date
    Mar 2009
    Location
    Atlanta South Metro Area
    Posts
    511
    I got an email from RCBS saying it would take two to three weeks for delivery, but it showed up two days ago. It is stamped .379 and is exactly what I need for my.380 boolits from Bear Creek Supply. I also got yesterday one of the new pattern Lee double cavity .379-250 molds and I'm going to cast some of 1:20 and pan lube them and try them with some KIK fffg and see how they shoot. It should be plenty for the small GA deer I hunt. It is supposed to be an "energetic" powder and we'll see what my chrony shows. GF

  7. #7
    Boolit Master
    Join Date
    Mar 2016
    Location
    Boise, Idaho
    Posts
    649
    Good company to work with. I've had numerous similar encounters.

  8. #8
    Boolit Grand Master
    Join Date
    Nov 2010
    Location
    Casa Grande, AZ
    Posts
    5,092
    Quote Originally Posted by str8wal View Post
    I only use RCBS dies. Why? This ^^^
    I have a variety of RCBS dies simply because of their customer service. I do however own some Dillon pistol dies and one set of Redding rifle dies. RCBS'S service is great and the main reason I buy most of my dies from them.

  9. #9
    Boolit Master Bayou52's Avatar
    Join Date
    Jun 2013
    Location
    SE Louisiana
    Posts
    857
    Very typical RCBS customer service story. I buy their products to the exclusion of other brands...
    Bayou52
    NRA Life Member
    "Keep Calm and Reload"

  10. #10
    Boolit Bub
    Join Date
    Aug 2012
    Location
    Susanville, Kalifornia
    Posts
    51
    FIRST CLASS company with FIRST CLASS SERVICE, bar none!!!

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Abbreviations used in Reloading

BP Bronze Point IMR Improved Military Rifle PTD Pointed
BR Bench Rest M Magnum RN Round Nose
BT Boat Tail PL Power-Lokt SP Soft Point
C Compressed Charge PR Primer SPCL Soft Point "Core-Lokt"
HP Hollow Point PSPCL Pointed Soft Point "Core Lokt" C.O.L. Cartridge Overall Length
PSP Pointed Soft Point Spz Spitzer Point SBT Spitzer Boat Tail
LRN Lead Round Nose LWC Lead Wad Cutter LSWC Lead Semi Wad Cutter
GC Gas Check