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Thread: Rcbs

  1. #1
    Boolit Buddy Reddirt62's Avatar
    Join Date
    Mar 2017
    Location
    Oklahoma City
    Posts
    482

    Rcbs

    I am unashamedly a Dillon guy however when praise is due.... I picked up a slightly used Grand for cheap. Due to unforeseen circumstances it ended up on the floor of my garage breaking several major parts. I just got off the phone with them and they are sending me all the parts free of charge. I love great Customer service!!

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  2. #2
    Boolit Bub
    Join Date
    May 2018
    Location
    MN
    Posts
    40
    RCBS has one of the best customer service responses in the the market. The only problem I have ever had with them was when trying to get die replacment parts. Sometimes they get it right...sometimes they don't. Still, free is free!

  3. #3
    Boolit Bub
    Join Date
    Feb 2016
    Posts
    40
    I do have to praise them as well for their service.

    I will say though - I have had some screw ups that were no fault but my own and don’t believe the part should have been provided free. Afterall it was my fault! When it happens to be entirely my fault, I do as much research as I can to find the parts and replace them at my own cost. I’ve tried to purchase items from their C.S. before, but am now aware they can’t do that. Either way, I applaud them for being a great company. They certainly have never done me wrong!

  4. #4
    Boolit Bub
    Join Date
    Jan 2008
    Location
    San Antonio
    Posts
    31
    Yep, RCBS has replaced small parts for me, not that I've broken, but just lost. Free replacement.
    "Every man thinks meanly of himself for not having been a soldier, or not having been at sea." --Dr. Johnson

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Abbreviations used in Reloading

BP Bronze Point IMR Improved Military Rifle PTD Pointed
BR Bench Rest M Magnum RN Round Nose
BT Boat Tail PL Power-Lokt SP Soft Point
C Compressed Charge PR Primer SPCL Soft Point "Core-Lokt"
HP Hollow Point PSPCL Pointed Soft Point "Core Lokt" C.O.L. Cartridge Overall Length
PSP Pointed Soft Point Spz Spitzer Point SBT Spitzer Boat Tail
LRN Lead Round Nose LWC Lead Wad Cutter LSWC Lead Semi Wad Cutter
GC Gas Check