Has anyone ever had bad service by the manufacturer of reloading equipment?
I've dealt with Lyman, RCBS and Lee, over broken parts, worn out parts and etc...and been treated awesome every time.
RCBS was no questions asked. Lee I tried to order some half dozen spare parts and got a cart with nothing due but $3 shipping. I lost some parts in a move for a Dillon scale, but didn't want to take advantage of their generous program so didn't contact the them. Reputation speaks for itself, I think.
Sometimes I hear about choosing X over Z because of customer service....and that begs the question...which company isn't GREAT??