I do not mind complaining when I don't like something! So I feel I must comment when things go good. I purchased a used set of rcbs 32 auto dies. They bulged the cases so they would not chamber in my gun. These were really old dies came it green cardboard box. Called rcbs and they sent a new expander pulg right away for free. Tried to pay for it and was told not to worry it was free. Told them the dies were at least second hand and quite old and was told it didn't matter. This is not the first time I have received this type of service and it recently figures in to my purchases. One of the best company's I have ever delt with period!