Even with all the comments regarding NOE molds I felt compelled to add. There are a number of AL's molds here and I have had complete satisfaction with them all as well as with his customer service. NOE molds have been and continue to be my first stop when looking for a new Bullet mold. I especially like the published drawings and dimensions that are posted for each design on his site. I have a good idea what I'm getting before hand. Not like other production molds which are basically the luck of the draw. I consider them to be "semi custom".
I once got a personal phone call from Al himself apologizing for the wait regarding an order and said that it had been misplaced and was on the way. How many times has anyone gotten that kind of call from the owner of any company apologizing for anything.
Mistakes can be made. I made one once too but can't remember when it was any more. A little courtesy and humility go a long way in solving problems.