Bought S & W Model 48-2 several years ago and never shot it very much due to the non-existent ammo.....got to shoot it last week and discovered one of the brass was split from the mouth to about the midpoint of the brass.....thought it was a bad run...so went and thoroughly cleaned it and today I shot the revolver (with the same brand of ammo - Winchester 40 gr. HP) one shot at a time and discovered one cylinder ruptured 8 out of 9 times and the other 5 cylinders were perfect.....so I called Smith and Wesson Customer Service' was on hold for 30 seconds; and on the line with the technician for about 20 minutes as I explained exactly what was going on with the weapon and what I did to find out which cylinder was fouling up. The technician listened to me and he then told me that he would send me a prepaid label to return the weapon to them for service. Sure enough the label showed up on my email and tomorrow the weapon is in route to S & W for inspection and repair....I cant tell you how impressed I was with the professional and wanting to help attitude that I got from the technician.....
Will post the updates as they occur....just wanting my Model 48 back in the fold....it is wickedly accurate!