Customer service AND trust................

[Herb in Pa]

I ordered a new powder measure from Harrell's Precision online last Saturday and printed an order confirmation. I was concerned since I hadn't received any shipping info and called them this afternoon. A nice lady answered and said that my measure had been shipped out Monday morning..BUT there was a problem.......they didn't receive my credit card information. They shipped the measure with a bill for payment.........now that's trust and customer service!!!!!!!!!!

[longhorn]

Good for Harrell's. Incidentally, I have discovered a strange quirk (or maybe it's a feature...) in the firewall in my home wireless network, also evident in the equivalent setup in the lab: I can't send credit card info to sites that use certain types of cc software (including the processor used by the state of Texas!). This can lead to embarassing complications.......

[Herb in Pa]

That's interesting Longhorn, I've never experienced the problem before....perhaps it is caused by my firewall.