PayPal Broken ???

[Mal Paso]

PayPal tried to use an old Credit Card for my Cast Boolits Subscription which failed. I signed into my PP account and see my current card is there too. Why did they use an expired card??? I delete the old one and selected the current one as preferred. Payment FAILED!!!!

How can I pay my Cast Boolits Subscription without PayPal?
How do I cancel my PayPal account?

I am working 12 hours a day trying to finish my house that burned down a year ago. I spent an hour on the PayPal site and can't find a fix and they won't tell me in the Help section how to close the account.

[waksupi]

Try the resolution center. I've not had any problem with it.

[OS OK]

Long time no hear from you...hope life is dealing you better hands these days and hope you enjoy your new home!

Re: Pay Pal...haven't a clue...?

c h a r l i e

[6bg6ga]

Is your Paypal credit card information up to date? Anytime you get a new card or exp date on the card the info has to be updated.

6

[imashooter2]

Go edit your subscription and choose the new card to pay for it. Subscription payment methods are separate from your account default. When you deleted the old card, you deleted the payment method for your subscription.

Search for "subscription" from the summary page and it will take you right where you need to go.

[Eldon]

1. pick up the phone.
2. call PayPal
3. they will help.

I doubt anyone here is employed there.

[Mal Paso]

Called PayPal.
They have No Explanation why they used an old card.
No Explanation why they didn't use the current card on the 19th after I updated.
Nothing they can do. Nothing wrong with the current credit card and I would have to subscribe again. Which I did.
Hope I didn't loose all the pictures.
I don't have time for this PayPal Nonsense but Cast Boolits is important to me.

I shot over a thousand rounds of #6x 1 1/4 screws yesterday. Good thing they come in 50 round clips. LOL I have tennis elbow from holding a pneumatic framing nailer upside down and backward but I'm doing well for 65. All this exercise will probably add 10 years to my life - at the wrong end. LOL

I need to buy a bed before I move in but Carmel is a ZOO this weekend with Car Week. Every obnoxious Ferrari owner is HERE so I'll stay in the hills.

Yesterday a vulture flew past my new window about 5 feet from the house. I swear he was grinning. Flew between the house and remaining Oak. I think the thermal lift is better since the fire. There seem to be more hawks and vultures. Or maybe I'm not as healthy as I feel. LOL

[No_1]

Mal Paso,
I just checked and it appears your sponsorship is valid until 11AUG19. If you have any issues with your membership here please contact me.

Robert

[imashooter2]

Called PayPal.
They have No Explanation why they used an old card.
No Explanation why they didn't use the current card on the 19th after I updated.
Nothing they can do. Nothing wrong with the current credit card and I would have to subscribe again. Which I did.
Hope I didn't loose all the pictures.
I don't have time for this PayPal Nonsense but Cast Boolits is important to me.

I shot over a thousand rounds of #6x 1 1/4 screws yesterday. Good thing they come in 50 round clips. LOL I have tennis elbow from holding a pneumatic framing nailer upside down and backward but I'm doing well for 65. All this exercise will probably add 10 years to my life - at the wrong end. LOL

I need to buy a bed before I move in but Carmel is a ZOO this weekend with Car Week. Every obnoxious Ferrari owner is HERE so I'll stay in the hills.

Yesterday a vulture flew past my new window about 5 feet from the house. I swear he was grinning. Flew between the house and remaining Oak. I think the thermal lift is better since the fire. There seem to be more hawks and vultures. Or maybe I'm not as healthy as I feel. LOL

Did you follow the steps in post #5?

[Mal Paso]

Did you follow the steps in post #5?

No. When I tracked the first payment failure I saw the number was from an Expired Card. I opened the PayPal CC section and my current card was there along with the expired card. I deleted the expired card and selected my current card as preferred Without Changing Any Data. Two days later when they were supposed to try again I got notice my Cast Boolits Subscription was cancelled. Customer Service could not tell me why they charged the expired card, why the current card wasn't charged on the 19th, or find anything wrong with the current card which worked fine today.

I suspect PayPal works on thin margins and somebody shortcut something.

[Mal Paso]

Did you follow the steps in post #5?

No. When I tracked the first payment failure I saw the number was from an Expired Card. I opened the PayPal CC section and my current card was there along with the expired card. I deleted the expired card and selected my current card as preferred Without Changing Any Data. Two days later when they were supposed to try again I got notice my Cast Boolits Subscription was cancelled. Customer Service could not tell me why they charged the expired card, why the current card wasn't charged on the 19th, or find anything wrong with the current card which worked fine today.

I suspect PayPal works on thin margins and somebody shortcut something.

[Mal Paso]

Mal Paso,
I just checked and it appears your sponsorship is valid until 11AUG19. If you have any issues with your membership here please contact me.

Robert

Thank You!

I hope to spend more time here soon. It's been one of those fire, flood, build a house in 3 months years. LOL

[imashooter2]

No. When I tracked the first payment failure I saw the number was from an Expired Card. I opened the PayPal CC section and my current card was there along with the expired card. I deleted the expired card and selected my current card as preferred Without Changing Any Data. Two days later when they were supposed to try again I got notice my Cast Boolits Subscription was cancelled. Customer Service could not tell me why they charged the expired card, why the current card wasn't charged on the 19th, or find anything wrong with the current card which worked fine today.

I suspect PayPal works on thin margins and somebody shortcut something.

No, PayPal worked just as designed. Subscription payment methods are separate from your main account payment method. When you added the new card to your account, you failed to edit your gunloads subscription. If you don't specifically authorize the new card to pay for your gunloads subscription, it cannot be used.