my digital caliper that's about 15 years old quit working. I don't know how many times ive used it but it was a bunch. I boxed it up and sent it in and low and behold a brand new one came in the mail. Not only that but it came with two spare batteries!! I sure wish every place I purchase stuff from was like rcbs! Its about like going in with a 15 year old truck that the motor went on at 200k and chev giving you a brand new replacement. Whats exceptional is that its electronics. Even Dillon as good as they are wont cover electrical things. Ive yet in the 40 years ive been reloading ever had rcbs say no to a warrantee issue.