Rough start to the day

[Spoonerism]

Today started out on a bad note. For years I've been pestered by various companies trying to sell me a home security system, even before I owned a home I would get calls every day, and where I work the night shift, it got very old very fast. I have managed to finally get on most of the do not call lists, but today when I tried to get off the American Home Security company list I was met by a guy who wasn't exactly the most helpful, to be fair I didn't exactly exude kindness my self. I told him to take me off the list and then he asked if I had a home security system. Now I took offense to that, to me that's a rather personal question, the kind a honest business doesn't ask, or at least asks differently. I proceed to swear violently at this guy, threatening to call the FCC because he refused to acknowledge that I wanted to be removed from the list. At one point during my vulgar tirade he asked if that's how I talked to my waitress while waiting for a steak. I answered with a string of curses I wouldn't use against a dog. I'll be good to my waitress, but if you are the 4th guy his week to beat on my door and try to sell me a ribeye, you are not going to be treated nicely. After more strong language I hung up on the guy. I was shaking mad and haven't been able to quit thinking about it. Part of me thinks I acted harshly, but not with out reason, and part of me feels aweful for how I tore in to the guy. He makes a living doing cold sales calls, the poor guys gets screamed at for a living and I contributed to what makes his job suck. After it was said and done I did make a FCC report and put in for the federal no call list. I'm tempted to call the company back tomorrow and try to apologise to the him.

[Remiel]

I have been on both sides of that coin and I can tell you that your reaction was normal, as someone who used to do both 1st and 3rd party collections the agent usually doesn't have time to worry about irate customers when management is all over them every minute of the day, sales has it worse. The fact that he made the steak comment shows his lack of professionalism in the situation and will do more damage than anything you had said. Now I have done the same as you with the door to door utility salesman, but a lot of that was due to me seeing them scam folks and get away with it, and the fact that the try to push their way in.

Sent from my SM-G920V using Tapatalk

[dg31872]

Been there, done that. Usually I respond the same way when I have put in too many 80 hour weeks.
The fact that you are remorseful about your actions says something about you.
You yelled at a guy, not a lady. He can take it if he is in the business.
Move on and try to be more understanding next time.

[alamogunr]

I've tried the "do not call" lists. They mostly don't work. I've got two approaches that I use when I don't recognize the calling number. I either don't answer or when I answer and find that it is "Rachel from card services", I just hang up. Sometimes there is another call but more than one is rare.

It is frustrating when you can get the same exact call from multiple numbers with multiple area codes.

[winelover]

Solution: Caller ID and then Call Blocking.......works for me.

Winelover

[farmerjim]

Tell them yes, you want the system, and to send a salesman out to look over the job. When the salesman gets there, tell him you are tired of his company's calls.

[mold maker]

I don't work 3rd or any shift anymore, but get just as irritated with calls that interrupt my time and space trying to sell something I don't want. I don't have a phone next to me everywhere and being handicapped, it's more than a hassel to get to the phone. I pay extra for caller ID on my TV, but many callers are unlisted.
If I want something I'll seek it out.
I usually ask for a superior and if that fails I just hang up and add the number to my blocked caller list.
Those that choose to add income by aggravating others get no sympathy from me, but I do try to be pleasant.
I haven't found the "Do Not Call" list to be effective.

[Smoke4320]

I started using a ultrasonic alarm like hikers carry. If I answer the phone and I here a beep they get the alarm. It has cut my calls in half in about 2 weeks

[bedbugbilly]

I understand your thoughts in regards to having yelled at the guy and I understand that people have to make a living - and at least they are trying and not just sitting and collecting their "entitlement" - BUT - here is my stance on it . . . . I put my land line in for a reason - MY USE - and primarily because my wife wants it due to the "enhanced 911" capabilities (ie. 011 knows the address when a call is made to dispatch necessary emergency services). I put it in to make calls on farm business or other necessary calls . . . . I didn't put it in to be a means for a commercial business to extend their marketing to try and sell me something. If I wanted an alarm system, extended auto warranty, a free trip, make a donation to a charitable organization (Fraternal Ordeer of Police, etc. who hire companies to make these calls and then the company doing the calls keeps 80 to 90 percent of funds raised for "administrative costs") - I WOULD SEEK THEM OUT AND CALL THEM.

As far as I'm concerned, these calls are an intrusion of privacy - my wife and I have our cell phones and land line on "do not call lists" - and we STILL get these annoying calls. The computer calls are the most annoying but when I get a real human calling, I start out polite but then interrupt them and ask them for their home phone number and cell phone number . . . why? . . . well because I want to call you and bother you when you are eating or doing something where you don't want to be interrupted by a stupid phone call . . . . in the end though, the easiest thing to do is just hang up. The alarm companies? I just tell them I already have a security system . . . it's called Smith & Wesson and I'm not afraid to use it . . . .

In the end . . all of the telemarketing and other ways we are bombarded just go along with the "wonders of the technology age" . . . . but I find it funny and very odd that all of this telemarketing takes place but when you want a contractor or service person to call back or give you a call to let you know they have to change an appointment or will be running late in getting there . . . most DON'T KNOW HOW TO COMMUNICATE! Frustrating but hey, I'm "old" and I was brought up to respect others, respect their privacy and not to bother someone unless they asked or inquired about services . . . there are plenty of other ways to advertise your services and products than to make continuous annoying phone calls.

[bob208]

we only use cell phones. when it is a number I don't recognize I answer sheriffs dept. fraud division detective runn a. muck. don't get past the sheriffs dept. most times.

[JonB_in_Glencoe]

In general, I hate the Phone, but as we all know it's a necessary tool. I don't own a cell phone, and my landline doesn't have call ID. If it is the least little inconvenience for me to answer the phone, I won't, no matter who it is, I just let the answering machine take it. When I end up taking a undesired sales call, I just say "not interested" and hang up...whether they are still talking or not. It's nothing to get excited about.

Now, I gotta ask, all you folks with smart cell phones, if you dislike sales calls, I assume they are ID'd? why are you answering them? If they are not ID'd and come up as unknown caller, again, why would you answer it? let them leave a voice mail.

My 2¢
Do not let the Phone run your life...don't be afraid of ignoring at any point in time.
Good Luck.

[Goatwhiskers]

Scam or marketing calls are a real pain. For the house we have an answer machine, they never leave a message, except for politicians wanting a vote. We each have a cell, I never answer a call from an unknown area code. Most of the time when you google that number it comes back as a scam caller. Just a headache associated with modern technology. GW

[lightman]

I don't blame you for loosing your temper. Just don't let them get under your skin. I usually just don't answer any numbers that are not in my phone memory. If its important they can leave a message and I'll call them back. I'm getting more and more calls from numbers that resemble cell numbers. I just cut them off.

[lefty o]

they called you, with the sole intent purpose on harassing you , feel free to say whatever you feel like. i have zero sympathy for telemarketers, they have zero right to call and bother you as far as im concerned. as for the do not call lists, 99% useless.

[Remiel]

I used to answer the phone as the city morgue, stopped almost all my calls, including ones from the mother in law, now I just don't answer the house phone, anyone who knows me calls my cell or sends me a text

Sent from my SM-G920V using Tapatalk

[Mytmousemalibu]

Over the past 6mo or so the amount of spam/scam calls i get on my cell phone has gone through the roof! Those calls really pizz me off! I block every last one and it still doesn't seem to help, they just find more numbers. I do try to awnser and immediately hang up so tjey can't leave a voice mail.

[osteodoc08]

Eh. Just let it go. No need in raising your blood presssure and losing sleep over that. If you're not happy how it was handled, remember for next time.

I work all kinds of shifts and I hate being woke up after a long shift, especially if in a string of shifts and sleep has been poor. My landline has the ringer turned off and my phone goes on do not disturb. It will ring if the same number calls twice within a few minutes. Then it's usually something I need to wake up for.

Take a big deep breath my friend. That guy has probably already laughed and went on about his business. We're all human and you had a bad day. Tomorrow's a new day.

[Sur-shot]

If you listed your number on the Federal Do Not Call List then that call was a violation from the get go. The best result is the blocked call list of your phone company. However the harassers will change to new numbers just to get around your blocked numbers, out of spite. Then when all else fails, send a written complaint to your state's Utility Commission against that company and their phone number. The UC can pull their phone numbers for violations / repeated complaints. Having a phone is not a right, it is a regulated privilege. No one with a phone may use that phone to harass anyone else with a phone.
Ed

[country gent]

I usually have some fun with these callers and play as any games as possible with them. I try to keep them on the phone as long as possible to keep them from bothering others. I to am disabled and medically retired and being ran to a phone for these calls is a real issue when you have mobility and balance problems. Only half answer their questions, Or ask for them to be repeted, give good ol boy stories intermittently ( you know that reminds me of.........) Ask what under clothes shes wearing, Color, Like I said have fun with it but make the calls last so they are completely unprofitable for them. A last to remember its hard for them to file harassment when they are calling you.

[Handloader109]

Don't worry about it. Rxn was normal. Luckily I don't get many human cold calls. I only have cell phone, and as I am looking for job along with my side business,I have to answer them. I don't have an expired warranty on my cars,I don't need security system, I've never had a school loan, danq quit calling me! Oh, if any of you ever start up your own website PAYthe extra fee to have private listing Information. About $20, but worth every penny . I got probably a hundred. Calls for a website I started trying to help me with advertising!

Sent from my XT1097 using Tapatalk